Hello Budget! A Design Science Research into Digital and Financial Literacy for Unbanked Refugee Youth

Martina Johannesson & Emma Turku

Student thesis: Master thesis

Abstract

Our research problem lies in the lack of guidance on how to develop digital artifacts for unbanked refugee youth wanting to establish healthy financial habits through budgeting. Research literature on what constitutes good design is, similar to it’s interpreters, often highly subjective, and design knowledge must oftentimes be adjusted to the specific design problem and its intended use. Discovered and presented literature in this research provided inspiration on how to approach the problem but none was situated in the same context as ours. To address this gap we conducted DSR research, applying an iterative approach to artifact design and development together with insightful stakeholders and future potential users. From this process we created a full design of a potential app as well as a practical contribution of design guidelines. The design guidelines are aimed to inform future creation of a digital artifact directed towards unbanked refugee youth and aiming to positively impact financial habits and future fiscal decision making. Furthermore, our academic contribution discusses more overarching aspects of design in relation to our literature, more specifically to positive computing, youth- and cultural design.

EducationsMSc in Business Administration and E-business, (Graduate Programme) Final Thesis
LanguageEnglish
Publication date2021
Number of pages119
SupervisorsPhilipp Hukal