Voluntarily based innovation: Investigating the potential for innovation - happening in the interaction between volunteers and employees

Peter Munkholm Nielsen

Student thesis: Master thesis


This thesis investigated the potential for innovation, which is understood as when an organization try to develop solution to specific problems knowledge is created. This knowledge then lead to other solutions, which fuel continuous improvements, upgrading and possible not yet realized opportunities. This thesis applies FDB as case for the study of how the creation of knowledge happens in the interaction between employees and volunteers in FDB, which may form the potential for innovation. To guide the research the following research question is formulated: Which challenges and opportunities are present in the cooperation between the employees (administration) and the volunteers (the democratic structure) in making innovation happen in FDB? To support the investigation of the knowledge creation in FDB the theoretically framework of the Knowledge Creating Company developed by Nonaka is utilized. Thus attention is directed at the importance of the processes in the interaction between employees and volunteers as influence on the potential for innovation in FDB. Besides the interaction between the employees and volunteers are the thesis including an investigation of the contextually conditions, which may have an impact on the cooperation in FDB.

EducationsMSc in Strategy, Organization and Leadership, (Graduate Programme) Final Thesis
Publication date2011
Number of pages94