Digital Self-tracking: Exploring the User Expectations, Experiences and Trust in Off-the-shelf Heart Rhythm Monitoring Devices

Selma Sandberg

Student thesis: Master thesis


Atrial fibrillation (AF) is one of the major health challenges amongst the Norwegian population from the age of 65. The present process for having your heart checked in Norway, is a cumbersome and
slow process as the system works today. Also, the equipment is too complicated and need professional guidance for use. The off-the-shelf heart rhythm monitoring device, the AppSens smart sensor, aim to
change the way of detecting atrial fibrillation, especially silent AF. The population and the health care system are becoming more digital and technological. Self-tracking is an emerging trend that affects
almost all areas in our society, also the in health-care sector. In order to research how users’ perceive these off-the-shelf monitoring devices, a research question has been created. The question has been
split into three sub questions regarding the expectations, experience and trust the interviewees have towards the device, to help me grasp a broader understanding of the end user’s perceptions. This
research has been conducted on participantd in the AppSens clinical trial. I see them as important research objects since they are interacting with the device. My research findings provide a deeper
understanding of the thoughts of AppSens potential end user.

EducationsMSc in Business Administration and Innovation in Health Care, (Graduate Programme) Final Thesis
Publication date2019
Number of pages80
SupervisorsTill J. Winkler & Mads Bødker