Developing an Understanding of ERPs: A Literature Review of SCM Literature

Viktor Engborg & Sigurd Tenfjord

Student thesis: Master thesis

Abstract

Firms current ERP environment is experiencing increasing levels of complexity. In this thesis, we have developed a foundational understanding aimed to aid this problem. In solving this, we have reviewed how ERP has developed over time. We created a scheme for classifying ERP, from two perspectives which we coined emphasis and applications groups. Via this classification scheme we observed a shift regarding the emphasis group. To ratify this shift and find aspects that our review had missed, we conducted several interviews with practitioners. This step gave us insight into the importance of context. Furthermore, we combined the insights from both the interviews and review, which resulted in a framework outline composed of the contextual factors, emphasis and application groups. This could act as a starting point from which future research can try and devise strategies. In conclusion, we have thereby been able to develop an understanding of how ERP has developed in a direction that has cause this increasing complexity. However, with insights from this thesis we have blazed a trail of how you can think about the issues regarding complexity.

EducationsMSc in Supply Chain Management , (Graduate Programme) Final Thesis
LanguageEnglish
Publication date2017
Number of pages112
SupervisorsG√ľnter Prockl