Forandringsledelse i Udlændingeservice

Kristoffer Max Baadsgaard-Jensen

Student thesis: Master thesis


The thesis is about change management. Over the years change management has become a phenomenon that more and more organisations has incorporated as part of their management strategy. The society is changing more and more rapidly, and amongst many leaders there exist a perception of change management as a tool that is necessary to use in order to be successful. In some organisations different management tools is used in combination with change management. Change management as a tool to create change in a organisation can thus be seen as a sort of meta tool that embraces other management tools such as Lean, coaching, team management and so on. This is the case in the Danish Immigration Service. They are using storytelling, appreciative inquiry, and innovation as tools to create change in the organisation. In this thesis the Danish Immigration Service’s work with changes are examined. Niklas Luhmanns theory on social systems is used. The aim of the thesis is to show how change management is differentiated in various approaches and understandings, and that this differentiation has various consequences for the organisation. The thesis is divided in to four analyses, which in combination shows the differentiation of change management and the consequences. To begin with it is examined how the concept change management has emerged and developed over time in different semantic forms. Secondly the possibilities of communication concerning change in the Danish Immigration Service’s are examined. The analysis shows that different forms of communication concerning change management exist. Thirdly the Danish Immigration Service’s observation of itself and its surroundings are examined. The point of the analysis is to show how different types of meaning is connected to change management when the Danish Immigration Service are observing different part of itself and its surroundings. Finally it is examined how different time bindings exists in the communication, to show that change management is not only differentiated in various types of communication, observations and meaning, but also in different perceptions of time.

EducationsMSocSc in Political Communication and Managment, (Graduate Programme) Final Thesis
Publication date2011
Number of pages128