Wicked yet Empowering: When IT Innovations are also Disruptive Innovations

Abayomi Baiyere, Hannu Salmela

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


What happens when an IT innovation is also a disruptive innovation? This study explores this question by examining sample cases of advances in IT that have also been categorized as disruptive innovations. The study leads to a conceptual thesis that such occurrences result in a contrasting duality dimension of wicked challenges and empowerment opportunities for different actors. We advance a model for positioning an IT innovation with disruptive tendencies in an impact quadrant to access its relative position to different actors. We observe that in an era characterized by continuous rapid advancement in IT, the tendency for the emergence of disruptive IT innovations increases. We therefore conclude by highlighting trends in this direction and advance future research agenda that should open up an opportunity for IS research that could be both theoretically insightful as well as practically relevant.
Original languageEnglish
Title of host publicationProceedings of the Thirty Sixth International Conference on Information Systems. ICIS 2015
EditorsTraci Carte, Armin Heinzl, Cathy Urquhart
Number of pages15
Place of PublicationAtlanta, GA
PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
Publication date2015
ISBN (Electronic)9780996683111
Publication statusPublished - 2015
Externally publishedYes
Event2015 International Conference on Information Systems: Exploring the Information Frontier, ICIS 2015: Exploring the Information Frontier - Fort Worth Convention Center, Fort Worth, Texas, United States
Duration: 13 Dec 201516 Dec 2015
Conference number: 36


Conference2015 International Conference on Information Systems: Exploring the Information Frontier, ICIS 2015
LocationFort Worth Convention Center
Country/TerritoryUnited States
CityFort Worth, Texas
Internet address


  • Disruptive innovations/technologies
  • Economics and value of IS
  • Empowerment
  • IT innovations
  • Sustainability and societal impacts of IS
  • Value creation
  • Wicked problems

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