TY - JOUR
T1 - Value in Business Markets
T2 - What do We Know? Where are We Going?
AU - Lindgreen, Adam
AU - Wynstra, Finn
N1 - This article is published in a special edition of Industrial Marketing Management: "Citation Classics from Industrial Marketing Management", June 2018. It was originally published in vol. 34(7), 2005.
PY - 2005/10
Y1 - 2005/10
N2 - This article presents a review of the existing literature on value in business markets, from the perspective of both business marketing and purchasing and supply management, in three steps. First, some of the early research strands on value are examined including value analysis and engineering, the augmented product concept, consumer values, and economic value of customers. Then this seminal research and more recent research are categorized according to two distinct levels of analysis: the value of goods and services versus the value of buyer–supplier relationships, and different understandings of the role of business marketing and purchasing and supply are discussed. Lastly, a number of future research avenues, which can be organized around the value of products/relationships on the one hand and value analysis/creation/delivery on the other, are considered.
AB - This article presents a review of the existing literature on value in business markets, from the perspective of both business marketing and purchasing and supply management, in three steps. First, some of the early research strands on value are examined including value analysis and engineering, the augmented product concept, consumer values, and economic value of customers. Then this seminal research and more recent research are categorized according to two distinct levels of analysis: the value of goods and services versus the value of buyer–supplier relationships, and different understandings of the role of business marketing and purchasing and supply are discussed. Lastly, a number of future research avenues, which can be organized around the value of products/relationships on the one hand and value analysis/creation/delivery on the other, are considered.
KW - Business marketing
KW - Buyer–supplier relationships
KW - Goods
KW - Services
KW - Relationships
KW - Value analysis
KW - Value creation
KW - Value delivery
U2 - 10.1016/j.indmarman.2005.01.001
DO - 10.1016/j.indmarman.2005.01.001
M3 - Journal article
SN - 0019-8501
VL - 34
SP - 732
EP - 748
JO - Industrial Marketing Management
JF - Industrial Marketing Management
IS - 7
ER -