Abstract
Drawing on an empirical study of AirBnB and GoMore, this paper studies value creation at the provider-customer interface, from a perspective of performativity in practice-theory. In contrast to previous studies, it argues that the co-production of value is not associated with value as single entities but as crossings with other values. Four value-constructions emerges from the analysis inductively: monetary, safety, hospitality, and social/experience. Still, both studies also reveal that the monetary value construction, for instance, must be juxtaposed with safety, to enabling value creation. The study extends the concept of value-in-use with performative practice theory and adds to the bulk of literature identifying separate values and the literature distinguishing value use from value exchange.
Original language | English |
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Publication date | 2020 |
Number of pages | 22 |
Publication status | Published - 2020 |
Event | The 27th Innovation and Product Development Management Conference. IPDMC 2020 - Virtual Conference Duration: 7 Jun 2020 → 9 Jun 2020 Conference number: 27 https://www.eiasm.org/frontoffice/event_announcement.asp?event_id=1421%20 |
Conference
Conference | The 27th Innovation and Product Development Management Conference. IPDMC 2020 |
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Number | 27 |
Location | Virtual Conference |
Period | 07/06/2020 → 09/06/2020 |
Internet address |
Keywords
- Value creation
- Sharing economy
- Actor-network theory
- Value crossings