Value and Customer Service Management

Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research

Original language	English
Title of host publication	Handbook of global supply chain management
Editors	John T. Mentzer, Matthew B. Myers, Theodore P. Stank
Number of pages	14
Place of Publication	Thousand Oaks
Publisher	SAGE Publications
Publication date	2007
Pages	51-63
ISBN (Print)	1412918057
Publication status	Published - 2007

Handle.net

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title = "Value and Customer Service Management",

keywords = "Kunderelationer, Kundeservice, Service management, Kundev{\ae}rdi",

author = "Britta Gammelgaard and Flint, {Daniel J.}",

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