The digital ecosystem for import of goods in international trade is analyzed, in-efficiencies are identified and their possible causes are revealed. The business ecosystem is rather complex and interlocked with many actors and various rules and regulations. It is supported by a digital business infrastructure, which however is very disjointed. The communication of information among the actors involves many disconnected information systems and manual processes, which introduce delays and lower data quality. This has severe consequences in the shape and form of increased lead-time, which our case analysis of import of fresh fruit reveals is critical for the quality of the fruit. However, the coordination is difficult since information is stored in isolated information systems and only shared among few actors. The IT potential in the digital business ecosystem could be unleashed by using a state of the art integrated information infrastructure to exchange information between the actors and their information systems in real time. This potentially could ameliorate the complexity of business ecosystem and thereby be a foundation for improvements of the business processes for all import to EU including of course fruit.

Publication information

Original languageEnglish
Title of host publicationBLED 2014 Proceedings
Number of pages14
Place of PublicationAtlanta, GA
PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
Publication date2014
Article number42
StatePublished - 2014
EventThe 27th Bled eConference 2014 - Bled, Slovenia
Duration: 1 Jun 20145 Jun 2014
Conference number: 27


ConferenceThe 27th Bled eConference 2014

ID: 40860815