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Information Classification on University Websites: A Two-Country Card Sort Study

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Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting, and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicate group differences in user classification and related taskperformance differences. The main implications of the study are that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.

Publication information

Original languageEnglish
JournalIRIS: Selected Papers of the Information Systems Research Seminar in Scandinavia
Issue number2
Pages (from-to)109-122
Number of pages14
ISSN1891-9863
StatePublished - 2011
EventThe 34th Information Systems Research Seminar in Scandinavia. IRIS 2011 - Turku, Finland
Duration: 16 Aug 201119 Aug 2011
Conference number: 34

Conference

ConferenceThe 34th Information Systems Research Seminar in Scandinavia. IRIS 2011
Number34
CountryFinland
CityTurku
Period16/08/201119/08/2011

ID: 35593518