Using Employee Satisfaction Measurement to Improve People Management: An Adaption of Kano´s Quality Types

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearch

Original languageEnglish
Title of host publicationProceedings of the 6th world congress for Total Quality Management, Saint Petersburg 20-22 June, 2001, vol. 1
Publication date2001
Pages463-472
Publication statusPublished - 2001
EventUsing Employee Satisfaction Measurement to Improve People Management -
Duration: 30 Jun 2010 → …

Conference

ConferenceUsing Employee Satisfaction Measurement to Improve People Management
Period30/06/2010 → …

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