Using Employee Satisfaction Measurement to Improve People Management: An Adaption of Kano´s Quality Types

Anne Martensen; Lars Grønholdt

Using Employee Satisfaction Measurement to Improve People Management: An Adaption of Kano´s Quality Types

Department of Marketing

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research

Original language	English
Title of host publication	Proceedings of the 6th world congress for Total Quality Management, Saint Petersburg 20-22 June, 2001, vol. 1
Publication date	2001
Pages	463-472
Publication status	Published - 2001
Event	Using Employee Satisfaction Measurement to Improve People Management - Duration: 30 Jun 2010 → …

Conference

Conference	Using Employee Satisfaction Measurement to Improve People Management
Period	30/06/2010 → …

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Cite this

@inproceedings{76fb7160c02311db9769000ea68e967b,

title = "Using Employee Satisfaction Measurement to Improve People Management: An Adaption of Kano´s Quality Types",

keywords = "Kvalitetsstyring, Personaleledelse, Medarbejderloyalitet, Personalevurdering",

author = "Anne Martensen and Lars Gr{\o}nholdt",

note = "Opstilling: 658.302 mar L{\o}be nr.: 021126; Using Employee Satisfaction Measurement to Improve People Management ; Conference date: 30-06-2010",

year = "2001",

language = "English",

pages = "463--472",

booktitle = "Proceedings of the 6th world congress for Total Quality Management, Saint Petersburg 20-22 June, 2001, vol. 1",

}

Using Employee Satisfaction Measurement to Improve People Management: An Adaption of Kano´s Quality Types. / Martensen, Anne; Grønholdt, Lars.
Proceedings of the 6th world congress for Total Quality Management, Saint Petersburg 20-22 June, 2001, vol. 1. 2001. p. 463-472.

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research

TY - GEN

T1 - Using Employee Satisfaction Measurement to Improve People Management

T2 - Using Employee Satisfaction Measurement to Improve People Management

AU - Martensen, Anne

AU - Grønholdt, Lars

N1 - Opstilling: 658.302 mar Løbe nr.: 021126

PY - 2001

Y1 - 2001

KW - Kvalitetsstyring

KW - Personaleledelse

KW - Medarbejderloyalitet

KW - Personalevurdering

M3 - Article in proceedings

SP - 463

EP - 472

BT - Proceedings of the 6th world congress for Total Quality Management, Saint Petersburg 20-22 June, 2001, vol. 1

Y2 - 30 June 2010

ER -