Using CASE to Enhance Service Performance in Local Government: The CAPELLA Project

Karlheinz Kautz, Peter Kawalek, Matthew Keenan, Tom McMaster, Clive Walker, David Wastell, Chris Williams

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearch

    Original languageEnglish
    Title of host publicationProceedings of the International Conference on Product Focused Software Process Improvement (Profes'99), Oulu, Finland, 22-24 juni, 1999
    Publication date1999
    Publication statusPublished - 1999
    EventThe International Conference on Product Focused Software Process Improvement (Profes'99) - Oulu, Finland
    Duration: 22 Jun 199924 Jun 1999

    Conference

    ConferenceThe International Conference on Product Focused Software Process Improvement (Profes'99)
    CountryFinland
    CityOulu
    Period22/06/199924/06/1999

    Cite this

    Kautz, K., Kawalek, P., Keenan, M., McMaster, T., Walker, C., Wastell, D., & Williams, C. (1999). Using CASE to Enhance Service Performance in Local Government: The CAPELLA Project. In Proceedings of the International Conference on Product Focused Software Process Improvement (Profes'99), Oulu, Finland, 22-24 juni, 1999