User Experience in an Automated World

Philippe Palanque; Pedro F. Campos; José Abdelnour-Nocera; Torkil Clemmensen; Virpi Roto

doi:10.1007/978-3-030-29390-1_67

User Experience in an Automated World

Philippe Palanque, Pedro F. Campos, José Abdelnour-Nocera, Torkil Clemmensen, Virpi Roto

Department of Digitalization

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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Abstract

The aim of this panel is to raise awareness and to foster discussions around the notions of Automation and User Experience and their interplay in the design, development, evaluation and deployment of interactive systems. User Experience is taken in its broad meaning as defined in the white paper of https://www.allaboutux.org/. As for automation we consider here its wide perspective as proposed in The Seven Deadly Myths of “Autonomous Systems”. In a time where there is strong push towards more and more automation in our daily life, the panel will question the impact of such trend on users’ experiences in multiple contexts such as work, entertainment, learning, as well as question other important emerging issues such as ethics, engagement and automation rationale.

Original language	English
Title of host publication	Human-Computer Interaction - INTERACT 2019 : Proceedings of the 17th IFIP TC 13 International Conference, Part IV
Editors	David Lamas, Fernando Loizides, Lennart Nacke, Helen Petrie, Marco Winckler, Panayiotis Zaphiris
Number of pages	5
Place of Publication	Cham
Publisher	Springer
Publication date	2019
Pages	706-710
ISBN (Print)	9783030293895
ISBN (Electronic)	9783030293901
DOIs	https://doi.org/10.1007/978-3-030-29390-1_67
Publication status	Published - 2019
Event	The 17th IFIP TC.13 International Conference on Human-Computer Interaction. INTERACT 2019 - Cyprus University of Technology, Paphos, Cyprus Duration: 2 Sept 2019 → 6 Sept 2019 Conference number: 17 https://interact2019.org/

Conference

Conference	The 17th IFIP TC.13 International Conference on Human-Computer Interaction. INTERACT 2019
Number	17
Location	Cyprus University of Technology
Country/Territory	Cyprus
City	Paphos
Period	02/09/2019 → 06/09/2019
Internet address	https://interact2019.org/

Series	Lecture Notes in Computer Science
Volume	11749
ISSN	0302-9743

Keywords

Automation
User experience
Engagement
Interaction design
Work

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torkil_clemmensen_et_al_user_experience_acceptedmanuscriptAccepted author manuscript, 492 KBLicence: Unspecified

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Cite this

Palanque, P., Campos, P. F., Abdelnour-Nocera, J., Clemmensen, T., & Roto, V. (2019). User Experience in an Automated World. In D. Lamas, F. Loizides, L. Nacke, H. Petrie, M. Winckler, & P. Zaphiris (Eds.), Human-Computer Interaction - INTERACT 2019: Proceedings of the 17th IFIP TC 13 International Conference, Part IV (pp. 706-710). Springer. https://doi.org/10.1007/978-3-030-29390-1_67

Palanque, Philippe ; Campos, Pedro F. ; Abdelnour-Nocera, José et al. / User Experience in an Automated World. Human-Computer Interaction - INTERACT 2019: Proceedings of the 17th IFIP TC 13 International Conference, Part IV. editor / David Lamas ; Fernando Loizides ; Lennart Nacke ; Helen Petrie ; Marco Winckler ; Panayiotis Zaphiris. Cham : Springer, 2019. pp. 706-710 (Lecture Notes in Computer Science, Vol. 11749).

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title = "User Experience in an Automated World",

abstract = "The aim of this panel is to raise awareness and to foster discussions around the notions of Automation and User Experience and their interplay in the design, development, evaluation and deployment of interactive systems. User Experience is taken in its broad meaning as defined in the white paper of https://www.allaboutux.org/. As for automation we consider here its wide perspective as proposed in The Seven Deadly Myths of “Autonomous Systems”. In a time where there is strong push towards more and more automation in our daily life, the panel will question the impact of such trend on users{\textquoteright} experiences in multiple contexts such as work, entertainment, learning, as well as question other important emerging issues such as ethics, engagement and automation rationale.",

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Palanque, P, Campos, PF, Abdelnour-Nocera, J, Clemmensen, T & Roto, V 2019, User Experience in an Automated World. in D Lamas, F Loizides, L Nacke, H Petrie, M Winckler & P Zaphiris (eds), Human-Computer Interaction - INTERACT 2019: Proceedings of the 17th IFIP TC 13 International Conference, Part IV. Springer, Cham, Lecture Notes in Computer Science, vol. 11749, pp. 706-710, The 17th IFIP TC.13 International Conference on Human-Computer Interaction. INTERACT 2019, Paphos, Cyprus, 02/09/2019. https://doi.org/10.1007/978-3-030-29390-1_67

User Experience in an Automated World. / Palanque, Philippe; Campos, Pedro F.; Abdelnour-Nocera, José et al.
Human-Computer Interaction - INTERACT 2019: Proceedings of the 17th IFIP TC 13 International Conference, Part IV. ed. / David Lamas; Fernando Loizides; Lennart Nacke; Helen Petrie; Marco Winckler; Panayiotis Zaphiris. Cham: Springer, 2019. p. 706-710 (Lecture Notes in Computer Science, Vol. 11749).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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Palanque P, Campos PF, Abdelnour-Nocera J, Clemmensen T, Roto V. User Experience in an Automated World. In Lamas D, Loizides F, Nacke L, Petrie H, Winckler M, Zaphiris P, editors, Human-Computer Interaction - INTERACT 2019: Proceedings of the 17th IFIP TC 13 International Conference, Part IV. Cham: Springer. 2019. p. 706-710. (Lecture Notes in Computer Science, Vol. 11749). doi: 10.1007/978-3-030-29390-1_67