Abstract
Online Public Jury (OPJ) is an emerging approach to involve users in crowd decisionmaking on digital platforms. Distinct from conventional jury system, OPJ is supported by platform functionalities facilitating interactivity among jurors and transparency of case information, which in turn culminates in both benefits and challenges to the fairness of judgment. Based on a case study of a peer-to-peer medical insurance platform which has adopted OPJ for deciding on contested insurance claims, this study aims to explore how OPJ works and its effects on the fairness of collective judgment. Our preliminary analysis revealed four processes of OPJ (i.e., jury qualification, judgment requirement, jury deliberation, and voting decision). Additionally, eight jury principles were leveraged to analyze OPJ processes from a fairness angle. Insights from this study are expected to contribute to extant literature on the fairness of jury systems by unraveling the mechanism and fairness consequences of OPJ.
Original language | English |
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Title of host publication | PACIS 2022 Proceedings |
Number of pages | 9 |
Place of Publication | Atlanta, GA |
Publisher | Association for Information Systems. AIS Electronic Library (AISeL) |
Publication date | 2022 |
Article number | 227 |
Publication status | Published - 2022 |
Event | The 26th Pacific Asia Conference on Information Systems. PACIS 2022 - Virtual, WWW Duration: 5 Jul 2022 → 9 Jul 2022 Conference number: 26 https://pacis2022.aisconferences.org/ |
Conference
Conference | The 26th Pacific Asia Conference on Information Systems. PACIS 2022 |
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Number | 26 |
Location | Virtual |
Country/Territory | WWW |
Period | 05/07/2022 → 09/07/2022 |
Internet address |
Keywords
- Online public jury
- Judgement fairness
- Jury principles
- Digital platforms