Unraveling the Influence of the Interplay Between Mobile Phones’ and Users’ Awareness on the User Experience (UX) of Using Mobile Phones

Xiangang Qin, Chee-Wee Tan, Torkil Clemmensen

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

191 Downloads (Pure)


The influence of the interplay between mobile phones’ and users’ awareness on User Experience (UX) of using mobile phone remains unclear. To fill that gap, a one-week logging study with 32 participants and a follow-up survey questionnaire were conducted. The usage of mobile phone applications are self-reported found to be both initiated by the self-awareness of the user and dependent on contextual factors. Active awareness of mobile phones deteriorated easily with decreasing computing resources due to increasing usage and thus triggered passive awareness in the user. We advance a conceptual model and discuss the implications for designing mobile context-aware systems and services. The outcome of this study lays the groundwork for comprehending the dynamics of UX for mobile context-aware systems and services.
Original languageEnglish
Title of host publicationHuman Work Interaction Design. Designing Engaging Automation : Revised Selected Papers of the 5th IFIP WG 13.6 Working Conference. HWID 2018
EditorsBarbara Rita Barricelli, Virpi Roto, Torkil Clemmensen, Pedro Campos, Arminda Lopes, Frederica Gonçalves, José Abdelnour-Nocera
Number of pages16
Place of PublicationCham
Publication date2019
ISBN (Print)9783030052966
ISBN (Electronic)9783030052973
Publication statusPublished - 2019
EventThe 5th Human-Work Interaction Design. HWID 2018 - Espoo, Finland
Duration: 20 Aug 201821 Aug 2018
Conference number: 5


ConferenceThe 5th Human-Work Interaction Design. HWID 2018
Internet address
SeriesIFIP Advances in Information and Communication Technology


  • Mobile context awareness
  • User experience
  • Mobile phone usage

Cite this