Unlocking Innovation in Healthcare: The Case of the Patient Innovation Platform

Carmelo  Cennamo; Pedro Oliveira; Leid Zejnilovic

doi:10.1177/00081256221101657

Unlocking Innovation in Healthcare: The Case of the Patient Innovation Platform

Carmelo Cennamo, Pedro Oliveira, Leid Zejnilovic

Department of Strategy and Innovation

New University of Lisbon

Research output: Contribution to journal › Journal article › Research › peer-review

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Abstract

Multisided platforms are new organizing forms that can boost innovation in the healthcare sector by empowering patients as innovators and facilitating the commercialization of innovations by and for patients. However, applying the playbook script for the platform model from other sectors may prove challenging given the distinctive nature of the healthcare services. Drawing on the case of a leading healthcare innovation platform in Europe, this article examines the platform’s role in identifying and enabling the development and diffusion of patient innovations. This involves three main roles (community organizer, market matchmaker, and innovation manager) and corresponding orchestration activities.

Original language	English
Journal	California Management Review
Volume	64
Issue number	4
Pages (from-to)	47-77
Number of pages	31
ISSN	0008-1256
DOIs	https://doi.org/10.1177/00081256221101657
Publication status	Published - Aug 2022

Keywords

Multisided platforms
Healthcare platforms
User innovation
Patient innovation
Platform orchestration
Ecosystems
Innovation value shaper

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Cite this

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abstract = "Multisided platforms are new organizing forms that can boost innovation in the healthcare sector by empowering patients as innovators and facilitating the commercialization of innovations by and for patients. However, applying the playbook script for the platform model from other sectors may prove challenging given the distinctive nature of the healthcare services. Drawing on the case of a leading healthcare innovation platform in Europe, this article examines the platform{\textquoteright}s role in identifying and enabling the development and diffusion of patient innovations. This involves three main roles (community organizer, market matchmaker, and innovation manager) and corresponding orchestration activities.",

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