Understanding the Impact of Business Cases on IT Investment Decisions: An Analysis of Municipal E-Government Projects

Egon Berghout, Chee-Wee Tan

    Research output: Contribution to journalJournal articleResearchpeer-review

    Abstract

    This study synthesizes the extant literature to derive an integrative developmental framework for IT business cases that can be applied to diagnose the feasibility of technological investments. We then construct a theoretical model that postulates the impact of IT business case elements on the initial cost estimates of technological investments. Subsequently, our theoretical model is subjected to empirical validation through content analysis of IT business cases developed for municipal e-government projects. Findings indicate that the richness of the richness of business cases translates to more initial costs being identified in technological investments, thereby conserving resources for the organization through informed investment decisions.
    This study synthesizes the extant literature to derive an integrative developmental framework for IT business cases that can be applied to diagnose the feasibility of technological investments. We then construct a theoretical model that postulates the impact of IT business case elements on the initial cost estimates of technological investments. Subsequently, our theoretical model is subjected to empirical validation through content analysis of IT business cases developed for municipal e-government projects. Findings indicate that the richness of the richness of business cases translates to more initial costs being identified in technological investments, thereby conserving resources for the organization through informed investment decisions.
    LanguageEnglish
    JournalInformation & Management
    Volume50
    Issue number7
    Pages489-506
    Number of pages18
    ISSN0378-7206
    DOIs
    StatePublished - Nov 2013

    Keywords

    • Business Case
    • Decision Making
    • Information Systems
    • Information Management
    • IT Assesment
    • IT Evaluation
    • Economics of Sale

    Cite this

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    title = "Understanding the Impact of Business Cases on IT Investment Decisions: An Analysis of Municipal E-Government Projects",
    abstract = "This study synthesizes the extant literature to derive an integrative developmental framework for IT business cases that can be applied to diagnose the feasibility of technological investments. We then construct a theoretical model that postulates the impact of IT business case elements on the initial cost estimates of technological investments. Subsequently, our theoretical model is subjected to empirical validation through content analysis of IT business cases developed for municipal e-government projects. Findings indicate that the richness of the richness of business cases translates to more initial costs being identified in technological investments, thereby conserving resources for the organization through informed investment decisions.",
    keywords = "Business case, Decision Making, Economies of Scale, Information management, Information Systems, IT Assesment, IT evaluation, E-government projects, Cost analysis, Finance managers, Business Case, Decision Making, Information Systems, Information Management, IT Assesment, IT Evaluation, Economics of Sale",
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    Understanding the Impact of Business Cases on IT Investment Decisions : An Analysis of Municipal E-Government Projects. / Berghout, Egon; Tan, Chee-Wee.

    In: Information & Management, Vol. 50, No. 7, 11.2013, p. 489-506.

    Research output: Contribution to journalJournal articleResearchpeer-review

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    AB - This study synthesizes the extant literature to derive an integrative developmental framework for IT business cases that can be applied to diagnose the feasibility of technological investments. We then construct a theoretical model that postulates the impact of IT business case elements on the initial cost estimates of technological investments. Subsequently, our theoretical model is subjected to empirical validation through content analysis of IT business cases developed for municipal e-government projects. Findings indicate that the richness of the richness of business cases translates to more initial costs being identified in technological investments, thereby conserving resources for the organization through informed investment decisions.

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    KW - Information Systems

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    KW - IT evaluation

    KW - E-government projects

    KW - Cost analysis

    KW - Finance managers

    KW - Business Case

    KW - Decision Making

    KW - Information Systems

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