Understanding the Antecedents and Consequences of E-Government Service Quality

An Empirical Investigation

Izak Benbasat, Ronald Cenfetelli, Chee-Wee Tan

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Original languageEnglish
Title of host publicationICIS 2007 Proceedings
Place of PublicationAtlanta, GA
PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
Publication date2007
Article number39
Publication statusPublished - 2007
Externally publishedYes
EventThe 28th International Conference on Information Systems 2007 - Montréal, Canada
Duration: 9 Dec 200712 Dec 2007
Conference number: 28
http://icis2007.aisnet.org/

Conference

ConferenceThe 28th International Conference on Information Systems 2007
Number28
CountryCanada
CityMontréal
Period09/12/200712/12/2007
Internet address

Bibliographical note

CBS Library does not have access to the material

Cite this

Benbasat, I., Cenfetelli, R., & Tan, C-W. (2007). Understanding the Antecedents and Consequences of E-Government Service Quality: An Empirical Investigation. In ICIS 2007 Proceedings [39] Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL).
Benbasat, Izak ; Cenfetelli, Ronald ; Tan, Chee-Wee. / Understanding the Antecedents and Consequences of E-Government Service Quality : An Empirical Investigation. ICIS 2007 Proceedings. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2007.
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language = "English",
booktitle = "ICIS 2007 Proceedings",
publisher = "Association for Information Systems. AIS Electronic Library (AISeL)",

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Benbasat, I, Cenfetelli, R & Tan, C-W 2007, Understanding the Antecedents and Consequences of E-Government Service Quality: An Empirical Investigation. in ICIS 2007 Proceedings., 39, Association for Information Systems. AIS Electronic Library (AISeL), Atlanta, GA, Montréal, Canada, 09/12/2007.

Understanding the Antecedents and Consequences of E-Government Service Quality : An Empirical Investigation. / Benbasat, Izak; Cenfetelli, Ronald; Tan, Chee-Wee.

ICIS 2007 Proceedings. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2007. 39.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

TY - GEN

T1 - Understanding the Antecedents and Consequences of E-Government Service Quality

T2 - An Empirical Investigation

AU - Benbasat, Izak

AU - Cenfetelli, Ronald

AU - Tan, Chee-Wee

N1 - CBS Library does not have access to the material

PY - 2007

Y1 - 2007

M3 - Article in proceedings

BT - ICIS 2007 Proceedings

PB - Association for Information Systems. AIS Electronic Library (AISeL)

CY - Atlanta, GA

ER -

Benbasat I, Cenfetelli R, Tan C-W. Understanding the Antecedents and Consequences of E-Government Service Quality: An Empirical Investigation. In ICIS 2007 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). 2007. 39