Understanding Manager Resistance to Blockchain Systems

Clara Walsh, Philip O'Reilly, Rob Gleasure, John McAvoy*, Kevin O’Leary

*Corresponding author for this work

Research output: Contribution to journalJournal articleResearchpeer-review


Blockchain technology has received much attention in the media and there is an increasing interest amongst organizations within financial services due to the potential benefits. As blockchain-based systems are a nascent technology, the requirements of the technology need to be understood, to allow blockchain systems to be successfully integrated within financial service organizations. There are gaps in academic research in understanding how managers evaluate the value of a blockchain-based system. This study develops a model to explain manager resistance to implementing blockchain-based systems in financial services organizations. This research advances the theoretical understanding of managers’ perspectives on blockchain-based systems and models their resistance to blockchain technology.
Original languageEnglish
JournalEuropean Management Journal
Issue number3
Pages (from-to)353-365
Number of pages13
Publication statusPublished - Jun 2021

Bibliographical note

Published online: 3. October 2020


  • Blockchain
  • Blockchain adoption
  • Manager resistance to blockchain-based systems

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