Typologies of Communicators in Europe

Bettina Beurer-Züllig, Christian Fieseler, Miriam Meckel

Research output: Contribution to journalJournal articleResearchpeer-review

Abstract

Purpose – The purpose of this paper is to present the findings of a quantitative investigation into the major working fields of European communication professionals. Design/methodology/approach – The paper build upon previous work done in roles research, but follow a grounded approach in using an explorative cluster analysis on a sample of 1,410 communicators from 30 different European countries. Findings – The paper identifies five typologies into which the working fields of European communication practitioners can be categorized: negotiators, brand officers, policy advisors, internal communicators, and press agents. These clusters are distinctively different in terms of education, salary, and career, as well as job satisfaction. Research limitations/implications – This paper is focused on the typologies of the European communication profession, whereas differences regarding the cultural or national context of the communication profession as well as the particularities of the respective media systems are not discussed. Practical implications – Following the five clusters, the research maps the field of professional communication on a European level and shows the various roles communication practitioners take, as well as their integration within organizations. Originality/value – The study elicits on the state of the communication profession in Europe and brings forth five different roles communication professionals exert. In line with Dozier's and Broom's manager technician dichotomy the paper identifies two manager and three technician roles, whereas the technical activities to a small extent also contain some policy elements.

Original languageEnglish
JournalCorporate Communications: An International Journal
Volume14
Issue number2
Pages (from-to)158-175
Number of pages18
ISSN1356-3289
DOIs
Publication statusPublished - 2009
Externally publishedYes

Keywords

  • Communication management
  • Europe
  • Job descriptions
  • Cluster analysis

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