Trust in Formal Institutions in Times of Crisis and Behavioral Outcomes

Ilona Szöcs; Nina Michaelidou; Milena  Micevski; Živa Kolbl; Selma Kadic-Maglajlic; Ekaterina Nemkova; Marc  Herz; Rodrigo Uribe; Evgeniya Nadezhdina

Trust in Formal Institutions in Times of Crisis and Behavioral Outcomes

Ilona Szöcs, Nina Michaelidou, Milena Micevski, Živa Kolbl, Selma Kadic-Maglajlic, Ekaterina Nemkova, Marc Herz, Rodrigo Uribe, Evgeniya Nadezhdina

Department of Marketing

Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Research › peer-review

Abstract

Individuals’ trust in institutions shape compliance attitudes and behaviors in times of crises. Drawing on recreancy theory, we investigate the role that government-, medical system-, and media play in shaping consumers’ protective and irrational behavior when faced with a crisis. We argue that such a link is mediated through compliance attitude and that individual exhibit differences in compliance and subsequent behavior depending on the type of institutional and the type of governmental system. We compare two groups of countries: those with stricter versus those with looser crisis response stringency measures. We find that formal institutions impact compliance attitude differently across the countries and across the type of institution. Compliance in turn, impacts protective behavior and overbuying.

Original language	English
Title of host publication	Proceedings of the European Marketing Academy : EMAC 2023 Regional Conference
Number of pages	1
Place of Publication	Brussels
Publisher	European Marketing Academy. EMAC
Publication date	2023
Article number	117261
Publication status	Published - 2023
Event	2023 EMAC Regional Conference: Marketing beyond the limits of Certainty: Distinguishing Twilight from Dawn - University of Piraeus, Piraeus, Greece Duration: 27 Sept 2023 → 29 Sept 2023 https://www.ode.unipi.gr/en/news/emacregional2023

Conference

Conference	2023 EMAC Regional Conference
Location	University of Piraeus
Country/Territory	Greece
City	Piraeus
Period	27/09/2023 → 29/09/2023
Internet address	https://www.ode.unipi.gr/en/news/emacregional2023

Series	Proceedings of the European Marketing Academy
ISSN	2709-1589

Keywords

Formal institutions
Trust
Crisis

Access to Document

https://proceedings.emac-online.org/pdfs/R2023-117261.pdfLicence: Unspecified

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Cite this

Szöcs, I., Michaelidou, N., Micevski, M., Kolbl, Ž., Kadic-Maglajlic, S., Nemkova, E., Herz, M., Uribe, R., & Nadezhdina, E. (2023). Trust in Formal Institutions in Times of Crisis and Behavioral Outcomes. In Proceedings of the European Marketing Academy: EMAC 2023 Regional Conference Article 117261 European Marketing Academy. EMAC. https://proceedings.emac-online.org/pdfs/R2023-117261.pdf

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abstract = "Individuals{\textquoteright} trust in institutions shape compliance attitudes and behaviors in times of crises. Drawing on recreancy theory, we investigate the role that government-, medical system-, and media play in shaping consumers{\textquoteright} protective and irrational behavior when faced with a crisis. We argue that such a link is mediated through compliance attitude and that individual exhibit differences in compliance and subsequent behavior depending on the type of institutional and the type of governmental system. We compare two groups of countries: those with stricter versus those with looser crisis response stringency measures. We find that formal institutions impact compliance attitude differently across the countries and across the type of institution. Compliance in turn, impacts protective behavior and overbuying.",

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author = "Ilona Sz{\"o}cs and Nina Michaelidou and Milena Micevski and {\v Z}iva Kolbl and Selma Kadic-Maglajlic and Ekaterina Nemkova and Marc Herz and Rodrigo Uribe and Evgeniya Nadezhdina",

year = "2023",

language = "English",

series = "Proceedings of the European Marketing Academy",

publisher = "European Marketing Academy. EMAC",

booktitle = "Proceedings of the European Marketing Academy",

note = "2023 EMAC Regional Conference : Marketing beyond the limits of Certainty: Distinguishing Twilight from Dawn ; Conference date: 27-09-2023 Through 29-09-2023",

url = "https://www.ode.unipi.gr/en/news/emacregional2023",

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Szöcs, I, Michaelidou, N, Micevski, M, Kolbl, Ž, Kadic-Maglajlic, S, Nemkova, E, Herz, M, Uribe, R & Nadezhdina, E 2023, Trust in Formal Institutions in Times of Crisis and Behavioral Outcomes. in Proceedings of the European Marketing Academy: EMAC 2023 Regional Conference., 117261, European Marketing Academy. EMAC, Brussels, Proceedings of the European Marketing Academy, 2023 EMAC Regional Conference, Piraeus, Greece, 27/09/2023. <https://proceedings.emac-online.org/pdfs/R2023-117261.pdf>

Trust in Formal Institutions in Times of Crisis and Behavioral Outcomes. / Szöcs, Ilona; Michaelidou, Nina; Micevski, Milena et al.
Proceedings of the European Marketing Academy: EMAC 2023 Regional Conference. Brussels: European Marketing Academy. EMAC, 2023. 117261 (Proceedings of the European Marketing Academy).

Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Research › peer-review

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AU - Michaelidou, Nina

AU - Micevski, Milena

AU - Kolbl, Živa

AU - Kadic-Maglajlic, Selma

AU - Nemkova, Ekaterina

AU - Herz, Marc

AU - Uribe, Rodrigo

AU - Nadezhdina, Evgeniya

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N2 - Individuals’ trust in institutions shape compliance attitudes and behaviors in times of crises. Drawing on recreancy theory, we investigate the role that government-, medical system-, and media play in shaping consumers’ protective and irrational behavior when faced with a crisis. We argue that such a link is mediated through compliance attitude and that individual exhibit differences in compliance and subsequent behavior depending on the type of institutional and the type of governmental system. We compare two groups of countries: those with stricter versus those with looser crisis response stringency measures. We find that formal institutions impact compliance attitude differently across the countries and across the type of institution. Compliance in turn, impacts protective behavior and overbuying.

AB - Individuals’ trust in institutions shape compliance attitudes and behaviors in times of crises. Drawing on recreancy theory, we investigate the role that government-, medical system-, and media play in shaping consumers’ protective and irrational behavior when faced with a crisis. We argue that such a link is mediated through compliance attitude and that individual exhibit differences in compliance and subsequent behavior depending on the type of institutional and the type of governmental system. We compare two groups of countries: those with stricter versus those with looser crisis response stringency measures. We find that formal institutions impact compliance attitude differently across the countries and across the type of institution. Compliance in turn, impacts protective behavior and overbuying.

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