Towards Leveraging Process Mining for Sustainability: An Analysis of Challenges and Potential Solutions

Adrian Joas; Maren Gierlich-Joas; Charlotte Bahr; Janina Bauer

doi:10.1007/978-3-031-70418-5_21

Towards Leveraging Process Mining for Sustainability: An Analysis of Challenges and Potential Solutions

Adrian Joas^*, Maren Gierlich-Joas, Charlotte Bahr, Janina Bauer

^*Corresponding author for this work

Department of Digitalization

Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Research › peer-review

Abstract

Sustainability is one of the grand challenges of our society, but organizations struggle to take a data-driven approach to identify and realize tangible value with sustainability initiatives. Due to its ability to measure and visualize actual business processes and their outcomes based on trace data, process mining (PM) can be positioned as a solution to tackle those problems. However, organizations currently lack the understanding of how to effectively leverage the technology regarding its impact and effect on sustainability initiatives’ success. We apply a qualitative approach involving 28 experts to understand the crucial challenges and potential solutions in implementing PM for sustainability. Most challenges can be attributed to sustainability as an organization-wide, cross-departmental focus area, and correspondingly complex organizational setting. Our paper provides novel insights into understanding PM implementations for sustainability, especially in strategic alignment with the overall organization.

Original language	English
Title of host publication	Business Process Management Forum : BPM 2024 Forum. Krakow, Poland, September 1-6, 2024. Proceedings
Editors	Andrea Marrella, Manuel Resinas, Mieke Jans, Michael Rosemann
Place of Publication	Cham
Publisher	Springer
Publication date	2024
Pages	354-371
ISBN (Print)	9783031704178
ISBN (Electronic)	9783031704185
DOIs	https://doi.org/10.1007/978-3-031-70418-5_21
Publication status	Published - 2024
Event	22nd Business Process Management Conference 2024 - AGH University of Krakow, Krakow, Poland Duration: 1 Sept 2024 → 6 Sept 2024 Conference number: 22 https://bpm2024.agh.edu.pl/

Conference

Conference	22nd Business Process Management Conference 2024
Number	22
Location	AGH University of Krakow
Country/Territory	Poland
City	Krakow
Period	01/09/2024 → 06/09/2024
Internet address	https://bpm2024.agh.edu.pl/

Series	Lecture Notes in Business Information Processing
Volume	526
ISSN	1865-1348

Keywords

Sustainability (transformation)
Process mining
Green IS
Green BPM
Qualitative research

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10.1007/978-3-031-70418-5_21Licence: Unspecified

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Cite this

Joas, A., Gierlich-Joas, M., Bahr, C., & Bauer, J. (2024). Towards Leveraging Process Mining for Sustainability: An Analysis of Challenges and Potential Solutions. In A. Marrella, M. Resinas, M. Jans, & M. Rosemann (Eds.), Business Process Management Forum: BPM 2024 Forum. Krakow, Poland, September 1-6, 2024. Proceedings (pp. 354-371). Springer. https://doi.org/10.1007/978-3-031-70418-5_21

Joas, Adrian ; Gierlich-Joas, Maren ; Bahr, Charlotte et al. / Towards Leveraging Process Mining for Sustainability : An Analysis of Challenges and Potential Solutions. Business Process Management Forum: BPM 2024 Forum. Krakow, Poland, September 1-6, 2024. Proceedings. editor / Andrea Marrella ; Manuel Resinas ; Mieke Jans ; Michael Rosemann. Cham : Springer, 2024. pp. 354-371 (Lecture Notes in Business Information Processing, Vol. 526).

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abstract = "Sustainability is one of the grand challenges of our society, but organizations struggle to take a data-driven approach to identify and realize tangible value with sustainability initiatives. Due to its ability to measure and visualize actual business processes and their outcomes based on trace data, process mining (PM) can be positioned as a solution to tackle those problems. However, organizations currently lack the understanding of how to effectively leverage the technology regarding its impact and effect on sustainability initiatives{\textquoteright} success. We apply a qualitative approach involving 28 experts to understand the crucial challenges and potential solutions in implementing PM for sustainability. Most challenges can be attributed to sustainability as an organization-wide, cross-departmental focus area, and correspondingly complex organizational setting. Our paper provides novel insights into understanding PM implementations for sustainability, especially in strategic alignment with the overall organization.",

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Joas, A, Gierlich-Joas, M, Bahr, C & Bauer, J 2024, Towards Leveraging Process Mining for Sustainability: An Analysis of Challenges and Potential Solutions. in A Marrella, M Resinas, M Jans & M Rosemann (eds), Business Process Management Forum: BPM 2024 Forum. Krakow, Poland, September 1-6, 2024. Proceedings. Springer, Cham, Lecture Notes in Business Information Processing, vol. 526, pp. 354-371, 22nd Business Process Management Conference 2024, Krakow, Poland, 01/09/2024. https://doi.org/10.1007/978-3-031-70418-5_21

Towards Leveraging Process Mining for Sustainability: An Analysis of Challenges and Potential Solutions. / Joas, Adrian; Gierlich-Joas, Maren; Bahr, Charlotte et al.
Business Process Management Forum: BPM 2024 Forum. Krakow, Poland, September 1-6, 2024. Proceedings. ed. / Andrea Marrella; Manuel Resinas; Mieke Jans; Michael Rosemann. Cham: Springer, 2024. p. 354-371 (Lecture Notes in Business Information Processing, Vol. 526).

Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Research › peer-review

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AU - Joas, Adrian

AU - Gierlich-Joas, Maren

AU - Bahr, Charlotte

AU - Bauer, Janina

N1 - Conference code: 22

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N2 - Sustainability is one of the grand challenges of our society, but organizations struggle to take a data-driven approach to identify and realize tangible value with sustainability initiatives. Due to its ability to measure and visualize actual business processes and their outcomes based on trace data, process mining (PM) can be positioned as a solution to tackle those problems. However, organizations currently lack the understanding of how to effectively leverage the technology regarding its impact and effect on sustainability initiatives’ success. We apply a qualitative approach involving 28 experts to understand the crucial challenges and potential solutions in implementing PM for sustainability. Most challenges can be attributed to sustainability as an organization-wide, cross-departmental focus area, and correspondingly complex organizational setting. Our paper provides novel insights into understanding PM implementations for sustainability, especially in strategic alignment with the overall organization.

AB - Sustainability is one of the grand challenges of our society, but organizations struggle to take a data-driven approach to identify and realize tangible value with sustainability initiatives. Due to its ability to measure and visualize actual business processes and their outcomes based on trace data, process mining (PM) can be positioned as a solution to tackle those problems. However, organizations currently lack the understanding of how to effectively leverage the technology regarding its impact and effect on sustainability initiatives’ success. We apply a qualitative approach involving 28 experts to understand the crucial challenges and potential solutions in implementing PM for sustainability. Most challenges can be attributed to sustainability as an organization-wide, cross-departmental focus area, and correspondingly complex organizational setting. Our paper provides novel insights into understanding PM implementations for sustainability, especially in strategic alignment with the overall organization.

KW - Sustainability (transformation)

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KW - Sustainability (transformation)

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KW - Green IS

KW - Green BPM

KW - Qualitative research

U2 - 10.1007/978-3-031-70418-5_21

DO - 10.1007/978-3-031-70418-5_21

M3 - Conference abstract in proceedings

SN - 9783031704178

T3 - Lecture Notes in Business Information Processing

SP - 354

EP - 371

BT - Business Process Management Forum

A2 - Marrella, Andrea

A2 - Resinas, Manuel

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PB - Springer

CY - Cham

Y2 - 1 September 2024 through 6 September 2024

ER -

Joas A, Gierlich-Joas M, Bahr C, Bauer J. Towards Leveraging Process Mining for Sustainability: An Analysis of Challenges and Potential Solutions. In Marrella A, Resinas M, Jans M, Rosemann M, editors, Business Process Management Forum: BPM 2024 Forum. Krakow, Poland, September 1-6, 2024. Proceedings. Cham: Springer. 2024. p. 354-371. (Lecture Notes in Business Information Processing, Vol. 526). doi: 10.1007/978-3-031-70418-5_21