Towards assessing Product/Service Systems (PSS) within the Danish Maritime Industry

A PSS Positioning Map

Juliana Hsuan, Jakob B. Andersen, Niki Bey, Tim C. McAloone, Krestine Mougaard, Line Neugebauer

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

In response to requirements resulting from a changing business landscape from solely physical-product-based value creation towards perfoprmance-based value creation, this paper presents a questionaire-based matrix, the PSS Categorization Matric, that is developed in order to help organizations find their position in terms of the balance between product-related and service-related activities. Judging from a workshop carried out with companies from the marine industry and researchers in the are, the approach seems promising, but requires imporements on questionnaire and Matrix. These need to incorporate further improvements regarding the factor of time and the applicability related to product/service portfolios, as opposed to single product/services. The authors already plan further research on the identified issues.
Original languageEnglish
Title of host publicationProceedings of the 4th World Conference of Production & Operations Management
EditorsPeter Dirk Van Donk, René De Koster, Sander De Leeuw, Jan Fransoo, Jack Van der Veen
Number of pages10
Place of PublicationBrussels
PublisherEUROMA, European Operations Management Association
Publication date2012
ISBN (Print)9789491621000
Publication statusPublished - 2012
EventThe 4th World Conference on Production & Operations Management, P&OM 2012 / The 19th International Annual EurOMA Conference 2012: Serving the World - University of Amsterdam, Amsterdam, Netherlands
Duration: 1 Jul 20125 Jul 2012
Conference number: 4
http://www.pom2012.org

Conference

ConferenceThe 4th World Conference on Production & Operations Management, P&OM 2012 / The 19th International Annual EurOMA Conference 2012
Number4
LocationUniversity of Amsterdam
CountryNetherlands
CityAmsterdam
Period01/07/201205/07/2012
SponsorEuropean Operations Management Association , Production and Operations Management Society. , Japanese Operations Management and Strategy Association
Internet address

Cite this

Hsuan, J., Andersen, J. B., Bey, N., McAloone, T. C., Mougaard, K., & Neugebauer, L. (2012). Towards assessing Product/Service Systems (PSS) within the Danish Maritime Industry: A PSS Positioning Map. In P. D. Van Donk, R. De Koster, S. De Leeuw, J. Fransoo, & J. Van der Veen (Eds.), Proceedings of the 4th World Conference of Production & Operations Management Brussels: EUROMA, European Operations Management Association.
Hsuan, Juliana ; Andersen, Jakob B. ; Bey, Niki ; McAloone, Tim C. ; Mougaard, Krestine ; Neugebauer, Line . / Towards assessing Product/Service Systems (PSS) within the Danish Maritime Industry : A PSS Positioning Map. Proceedings of the 4th World Conference of Production & Operations Management. editor / Peter Dirk Van Donk ; René De Koster ; Sander De Leeuw ; Jan Fransoo ; Jack Van der Veen. Brussels : EUROMA, European Operations Management Association, 2012.
@inproceedings{fd4a252e1c71441f8ef896db8bae662f,
title = "Towards assessing Product/Service Systems (PSS) within the Danish Maritime Industry: A PSS Positioning Map",
abstract = "In response to requirements resulting from a changing business landscape from solely physical-product-based value creation towards perfoprmance-based value creation, this paper presents a questionaire-based matrix, the PSS Categorization Matric, that is developed in order to help organizations find their position in terms of the balance between product-related and service-related activities. Judging from a workshop carried out with companies from the marine industry and researchers in the are, the approach seems promising, but requires imporements on questionnaire and Matrix. These need to incorporate further improvements regarding the factor of time and the applicability related to product/service portfolios, as opposed to single product/services. The authors already plan further research on the identified issues.",
keywords = "Product/Service-Systems, Danish maritime industry, PSS Categorization",
author = "Juliana Hsuan and Andersen, {Jakob B.} and Niki Bey and McAloone, {Tim C.} and Krestine Mougaard and Line Neugebauer",
year = "2012",
language = "English",
isbn = "9789491621000",
editor = "{ Van Donk}, {Peter Dirk} and {De Koster}, Ren{\'e} and {De Leeuw}, Sander and Jan Fransoo and {Van der Veen}, Jack",
booktitle = "Proceedings of the 4th World Conference of Production & Operations Management",
publisher = "EUROMA, European Operations Management Association",
address = "Belgium",

}

Hsuan, J, Andersen, JB, Bey, N, McAloone, TC, Mougaard, K & Neugebauer, L 2012, Towards assessing Product/Service Systems (PSS) within the Danish Maritime Industry: A PSS Positioning Map. in PD Van Donk, R De Koster, S De Leeuw, J Fransoo & J Van der Veen (eds), Proceedings of the 4th World Conference of Production & Operations Management. EUROMA, European Operations Management Association, Brussels, Amsterdam, Netherlands, 01/07/2012.

Towards assessing Product/Service Systems (PSS) within the Danish Maritime Industry : A PSS Positioning Map. / Hsuan, Juliana; Andersen, Jakob B. ; Bey, Niki; McAloone, Tim C.; Mougaard, Krestine; Neugebauer, Line .

Proceedings of the 4th World Conference of Production & Operations Management. ed. / Peter Dirk Van Donk; René De Koster; Sander De Leeuw; Jan Fransoo; Jack Van der Veen. Brussels : EUROMA, European Operations Management Association, 2012.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

TY - GEN

T1 - Towards assessing Product/Service Systems (PSS) within the Danish Maritime Industry

T2 - A PSS Positioning Map

AU - Hsuan, Juliana

AU - Andersen, Jakob B.

AU - Bey, Niki

AU - McAloone, Tim C.

AU - Mougaard, Krestine

AU - Neugebauer, Line

PY - 2012

Y1 - 2012

N2 - In response to requirements resulting from a changing business landscape from solely physical-product-based value creation towards perfoprmance-based value creation, this paper presents a questionaire-based matrix, the PSS Categorization Matric, that is developed in order to help organizations find their position in terms of the balance between product-related and service-related activities. Judging from a workshop carried out with companies from the marine industry and researchers in the are, the approach seems promising, but requires imporements on questionnaire and Matrix. These need to incorporate further improvements regarding the factor of time and the applicability related to product/service portfolios, as opposed to single product/services. The authors already plan further research on the identified issues.

AB - In response to requirements resulting from a changing business landscape from solely physical-product-based value creation towards perfoprmance-based value creation, this paper presents a questionaire-based matrix, the PSS Categorization Matric, that is developed in order to help organizations find their position in terms of the balance between product-related and service-related activities. Judging from a workshop carried out with companies from the marine industry and researchers in the are, the approach seems promising, but requires imporements on questionnaire and Matrix. These need to incorporate further improvements regarding the factor of time and the applicability related to product/service portfolios, as opposed to single product/services. The authors already plan further research on the identified issues.

KW - Product/Service-Systems

KW - Danish maritime industry

KW - PSS Categorization

M3 - Article in proceedings

SN - 9789491621000

BT - Proceedings of the 4th World Conference of Production & Operations Management

A2 - Van Donk, Peter Dirk

A2 - De Koster, René

A2 - De Leeuw, Sander

A2 - Fransoo, Jan

A2 - Van der Veen, Jack

PB - EUROMA, European Operations Management Association

CY - Brussels

ER -

Hsuan J, Andersen JB, Bey N, McAloone TC, Mougaard K, Neugebauer L. Towards assessing Product/Service Systems (PSS) within the Danish Maritime Industry: A PSS Positioning Map. In Van Donk PD, De Koster R, De Leeuw S, Fransoo J, Van der Veen J, editors, Proceedings of the 4th World Conference of Production & Operations Management. Brussels: EUROMA, European Operations Management Association. 2012