Towards assessing Product/Service Systems (PSS) within the Danish Maritime Industry: A PSS Positioning Map

Juliana Hsuan, Jakob B. Andersen, Niki Bey, Tim C. McAloone, Krestine Mougaard, Line Neugebauer

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

In response to requirements resulting from a changing business landscape from solely physical-product-based value creation towards perfoprmance-based value creation, this paper presents a questionaire-based matrix, the PSS Categorization Matric, that is developed in order to help organizations find their position in terms of the balance between product-related and service-related activities. Judging from a workshop carried out with companies from the marine industry and researchers in the are, the approach seems promising, but requires imporements on questionnaire and Matrix. These need to incorporate further improvements regarding the factor of time and the applicability related to product/service portfolios, as opposed to single product/services. The authors already plan further research on the identified issues.
Original languageEnglish
Title of host publicationProceedings of the 4th World Conference of Production & Operations Management
EditorsPeter Dirk Van Donk, René De Koster, Sander De Leeuw, Jan Fransoo, Jack Van der Veen
Number of pages10
Place of PublicationBrussels
PublisherEUROMA, European Operations Management Association
Publication date2012
ISBN (Print)9789491621000
Publication statusPublished - 2012
EventThe 4th World Conference on Production & Operations Management, P&OM 2012 / The 19th International Annual EurOMA Conference 2012: Serving the World - University of Amsterdam, Amsterdam, Netherlands
Duration: 1 Jul 20125 Jul 2012
Conference number: 4
http://www.pom2012.org

Conference

ConferenceThe 4th World Conference on Production & Operations Management, P&OM 2012 / The 19th International Annual EurOMA Conference 2012
Number4
LocationUniversity of Amsterdam
CountryNetherlands
CityAmsterdam
Period01/07/201205/07/2012
SponsorEuropean Operations Management Association , Production and Operations Management Society. , Japanese Operations Management and Strategy Association
Internet address

Cite this

Hsuan, J., Andersen, J. B., Bey, N., McAloone, T. C., Mougaard, K., & Neugebauer, L. (2012). Towards assessing Product/Service Systems (PSS) within the Danish Maritime Industry: A PSS Positioning Map. In P. D. Van Donk, R. De Koster, S. De Leeuw, J. Fransoo, & J. Van der Veen (Eds.), Proceedings of the 4th World Conference of Production & Operations Management EUROMA, European Operations Management Association. http://orbit.dtu.dk/fedora/objects/orbit:119084/datastreams/file_afa3be2e-949b-42e2-a632-5e0c1a9b2a26/content