Towards a Framework for Understanding Adoption, Implementation and Institutionalization of ITIL

Allan Salling Pedersen, Niels Bjørn-Andersen

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

    Original languageEnglish
    Title of host publicationProceedings of IRIS 2011
    EditorsTimo Leino
    Place of PublicationTurku
    PublisherTurku Centre for Computer Science
    Publication date2011
    Pages601-639
    ISBN (Electronic)9789521226489
    Publication statusPublished - 2011
    SeriesTUCS Lecture Notes
    Number15

    Cite this

    Salling Pedersen, A., & Bjørn-Andersen, N. (2011). Towards a Framework for Understanding Adoption, Implementation and Institutionalization of ITIL. In T. Leino (Ed.), Proceedings of IRIS 2011 (pp. 601-639). Turku: Turku Centre for Computer Science. TUCS Lecture Notes, No. 15
    Salling Pedersen, Allan ; Bjørn-Andersen, Niels. / Towards a Framework for Understanding Adoption, Implementation and Institutionalization of ITIL. Proceedings of IRIS 2011. editor / Timo Leino. Turku : Turku Centre for Computer Science, 2011. pp. 601-639 (TUCS Lecture Notes; No. 15).
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    author = "{Salling Pedersen}, Allan and Niels Bj{\o}rn-Andersen",
    year = "2011",
    language = "English",
    pages = "601--639",
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    booktitle = "Proceedings of IRIS 2011",
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    Salling Pedersen, A & Bjørn-Andersen, N 2011, Towards a Framework for Understanding Adoption, Implementation and Institutionalization of ITIL. in T Leino (ed.), Proceedings of IRIS 2011. Turku Centre for Computer Science, Turku, TUCS Lecture Notes, no. 15, pp. 601-639.

    Towards a Framework for Understanding Adoption, Implementation and Institutionalization of ITIL. / Salling Pedersen, Allan; Bjørn-Andersen, Niels.

    Proceedings of IRIS 2011. ed. / Timo Leino. Turku : Turku Centre for Computer Science, 2011. p. 601-639 (TUCS Lecture Notes; No. 15).

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

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    AU - Bjørn-Andersen, Niels

    PY - 2011

    Y1 - 2011

    M3 - Article in proceedings

    SP - 601

    EP - 639

    BT - Proceedings of IRIS 2011

    A2 - Leino, Timo

    PB - Turku Centre for Computer Science

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    Salling Pedersen A, Bjørn-Andersen N. Towards a Framework for Understanding Adoption, Implementation and Institutionalization of ITIL. In Leino T, editor, Proceedings of IRIS 2011. Turku: Turku Centre for Computer Science. 2011. p. 601-639. (TUCS Lecture Notes; No. 15).