Towards a Conceptualization of Online Community Health

David Wagner, Alexander Richter, Matthias Trier, Heinz-Theo Wagner

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

    Abstract

    Along with the increasing popularity of social media and online communities in many business settings, the notion of online community health has become a common means by which community managers judge the condition or state of their communities. It has also been introduced to the literature, yet the concept remains underspecified and fragmented. In this paper, we work toward a construct conceptualization of online community health. Through a review of extant literature and dialogue with specialists in the field, we develop a multi-dimensional construct of online community health, consisting of seven elements. In writing this paper, we attempt to foster theory development around new organizational forms by advancing a new and important construct. The paper further provides guidance to the managers of social media and online communities by taking a systematic look at the well-being of their communities.
    Original languageEnglish
    Title of host publicationProceedings of the 35th International Conference on Information Systems. ICIS 2014
    EditorsElena Karahanna, Ananth Srinivasan, Bernard Tan
    Number of pages11
    Place of PublicationAtlanta, GA
    PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
    Publication date2014
    Publication statusPublished - 2014
    EventThe 35th International Conference on Information Systems. ICIS 2014: Building a Better World through Information Systems - The University of Auckland Business School, Auckland, New Zealand
    Duration: 14 Dec 201417 Dec 2014
    Conference number: 35
    http://icis2014.aisnet.org/

    Conference

    ConferenceThe 35th International Conference on Information Systems. ICIS 2014
    Number35
    LocationThe University of Auckland Business School
    CountryNew Zealand
    CityAuckland
    Period14/12/201417/12/2014
    Internet address
    SeriesProceedings of the International Conference on Information Systems
    ISSN0000-0033

    Cite this

    Wagner, D., Richter, A., Trier, M., & Wagner, H-T. (2014). Towards a Conceptualization of Online Community Health. In E. Karahanna, A. Srinivasan, & B. Tan (Eds.), Proceedings of the 35th International Conference on Information Systems. ICIS 2014 Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). Proceedings of the International Conference on Information Systems