Towards a Conceptualization of Online Community Health

David Wagner, Alexander Richter, Matthias Trier, Heinz-Theo Wagner

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

    Abstract

    Along with the increasing popularity of social media and online communities in many business settings, the notion of online community health has become a common means by which community managers judge the condition or state of their communities. It has also been introduced to the literature, yet the concept remains underspecified and fragmented. In this paper, we work toward a construct conceptualization of online community health. Through a review of extant literature and dialogue with specialists in the field, we develop a multi-dimensional construct of online community health, consisting of seven elements. In writing this paper, we attempt to foster theory development around new organizational forms by advancing a new and important construct. The paper further provides guidance to the managers of social media and online communities by taking a systematic look at the well-being of their communities.
    Along with the increasing popularity of social media and online communities in many business settings, the notion of online community health has become a common means by which community managers judge the condition or state of their communities. It has also been introduced to the literature, yet the concept remains underspecified and fragmented. In this paper, we work toward a construct conceptualization of online community health. Through a review of extant literature and dialogue with specialists in the field, we develop a multi-dimensional construct of online community health, consisting of seven elements. In writing this paper, we attempt to foster theory development around new organizational forms by advancing a new and important construct. The paper further provides guidance to the managers of social media and online communities by taking a systematic look at the well-being of their communities.
    LanguageEnglish
    Title of host publicationProceedings of the 35th International Conference on Information Systems. ICIS 2014
    EditorsElena Karahanna, Ananth Srinivasan, Bernard Tan
    Number of pages11
    Place of PublicationAtlanta, GA
    PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
    Date2014
    StatePublished - 2014
    EventThe 35th International Conference on Information Systems. ICIS 2014: Building a Better World through Information Systems - The University of Auckland Business School, Auckland, New Zealand
    Duration: 14 Dec 201417 Dec 2014
    Conference number: 35
    http://icis2014.aisnet.org/

    Conference

    ConferenceThe 35th International Conference on Information Systems. ICIS 2014
    Number35
    LocationThe University of Auckland Business School
    CountryNew Zealand
    CityAuckland
    Period14/12/201417/12/2014
    Internet address
    SeriesProceedings of the International Conference on Information Systems
    ISSN0000-0033

    Keywords

      Cite this

      Wagner, D., Richter, A., Trier, M., & Wagner, H-T. (2014). Towards a Conceptualization of Online Community Health. In E. Karahanna, A. Srinivasan, & B. Tan (Eds.), Proceedings of the 35th International Conference on Information Systems. ICIS 2014 Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). Proceedings of the International Conference on Information Systems
      Wagner, David ; Richter, Alexander ; Trier, Matthias ; Wagner, Heinz-Theo. / Towards a Conceptualization of Online Community Health. Proceedings of the 35th International Conference on Information Systems. ICIS 2014. editor / Elena Karahanna ; Ananth Srinivasan ; Bernard Tan. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2014. (Proceedings of the International Conference on Information Systems).
      @inproceedings{6ac412ebf6164bea857f02c21c94a8f6,
      title = "Towards a Conceptualization of Online Community Health",
      abstract = "Along with the increasing popularity of social media and online communities in many business settings, the notion of online community health has become a common means by which community managers judge the condition or state of their communities. It has also been introduced to the literature, yet the concept remains underspecified and fragmented. In this paper, we work toward a construct conceptualization of online community health. Through a review of extant literature and dialogue with specialists in the field, we develop a multi-dimensional construct of online community health, consisting of seven elements. In writing this paper, we attempt to foster theory development around new organizational forms by advancing a new and important construct. The paper further provides guidance to the managers of social media and online communities by taking a systematic look at the well-being of their communities.",
      keywords = "Social media, Online communities, Online community success, Online community health, Construct conceptualization",
      author = "David Wagner and Alexander Richter and Matthias Trier and Heinz-Theo Wagner",
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      Wagner, D, Richter, A, Trier, M & Wagner, H-T 2014, Towards a Conceptualization of Online Community Health. in E Karahanna, A Srinivasan & B Tan (eds), Proceedings of the 35th International Conference on Information Systems. ICIS 2014. Association for Information Systems. AIS Electronic Library (AISeL), Atlanta, GA, Proceedings of the International Conference on Information Systems, The 35th International Conference on Information Systems. ICIS 2014, Auckland, New Zealand, 14/12/2014.

      Towards a Conceptualization of Online Community Health. / Wagner, David; Richter, Alexander; Trier, Matthias; Wagner, Heinz-Theo.

      Proceedings of the 35th International Conference on Information Systems. ICIS 2014. ed. / Elena Karahanna; Ananth Srinivasan; Bernard Tan. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2014.

      Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

      TY - GEN

      T1 - Towards a Conceptualization of Online Community Health

      AU - Wagner,David

      AU - Richter,Alexander

      AU - Trier,Matthias

      AU - Wagner,Heinz-Theo

      PY - 2014

      Y1 - 2014

      N2 - Along with the increasing popularity of social media and online communities in many business settings, the notion of online community health has become a common means by which community managers judge the condition or state of their communities. It has also been introduced to the literature, yet the concept remains underspecified and fragmented. In this paper, we work toward a construct conceptualization of online community health. Through a review of extant literature and dialogue with specialists in the field, we develop a multi-dimensional construct of online community health, consisting of seven elements. In writing this paper, we attempt to foster theory development around new organizational forms by advancing a new and important construct. The paper further provides guidance to the managers of social media and online communities by taking a systematic look at the well-being of their communities.

      AB - Along with the increasing popularity of social media and online communities in many business settings, the notion of online community health has become a common means by which community managers judge the condition or state of their communities. It has also been introduced to the literature, yet the concept remains underspecified and fragmented. In this paper, we work toward a construct conceptualization of online community health. Through a review of extant literature and dialogue with specialists in the field, we develop a multi-dimensional construct of online community health, consisting of seven elements. In writing this paper, we attempt to foster theory development around new organizational forms by advancing a new and important construct. The paper further provides guidance to the managers of social media and online communities by taking a systematic look at the well-being of their communities.

      KW - Social media

      KW - Online communities

      KW - Online community success

      KW - Online community health

      KW - Construct conceptualization

      M3 - Article in proceedings

      BT - Proceedings of the 35th International Conference on Information Systems. ICIS 2014

      PB - Association for Information Systems. AIS Electronic Library (AISeL)

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      ER -

      Wagner D, Richter A, Trier M, Wagner H-T. Towards a Conceptualization of Online Community Health. In Karahanna E, Srinivasan A, Tan B, editors, Proceedings of the 35th International Conference on Information Systems. ICIS 2014. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). 2014. (Proceedings of the International Conference on Information Systems).