Tourism Implications of Online Response to Terrorism

Aulona Ulqinaku, Gülen Sarial Abi

Research output: Contribution to journalJournal articleResearchpeer-review

Abstract

Individuals all around the world are under constant threat of terrorist attacks. Not surprisingly, terrorist attacks have a strong impact on tourism. However, tourism research is silent on how people respond online after terrorist attacks. Analyzing 154,390 tweets that were posted on Twitter after eight major terrorist attacks that occurred between November 24, 2016 and January 10, 2017, our results demonstrate that people show more anger-related compared to fear-related emotions online after terrorist attacks. We call for further research in tourism to understand how tourism managers and public policy makers can leverage social media after terrorist attacks.
Original languageEnglish
Article number102914
JournalAnnals of Tourism Research
Number of pages4
ISSN0160-7383
DOIs
Publication statusPublished - 8 Apr 2020

Bibliographical note

Epub ahead of print. Published online: 8. April 2020

Keywords

  • Terrorist attack
  • Tourism
  • Anger
  • Fear
  • Social media

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