The Role of Privacy Concerns in the Sharing Economy

Christoph Lutz*, Christian Pieter Hoffmann, Eliane Bucher, Christian Fieseler

*Corresponding author for this work

Research output: Contribution to journalJournal articleResearchpeer-review

Abstract

Internet-mediated sharing is growing quickly. Millions of users around the world share personal services and possessions with others ‒ often complete strangers. Shared goods can amount to substantial financial and immaterial value. Despite this, little research has investigated privacy in the sharing economy. To fill this gap, we examine the sharing–privacy nexus by exploring the privacy threats associated with Internet-mediated sharing. Given the popularity of sharing services, users seem quite willing to share goods and services despite the compounded informational and physical privacy threats associated with such sharing. We develop and test a framework for analyzing the effect of privacy concerns on sharing that considers institutional and social privacy threats, trust and social-hedonic as well as monetary motives.

Original languageEnglish
JournalInformation, Communication & Society
Volume21
Issue number10
Pages (from-to)1472-1492
Number of pages21
ISSN1369-118X
DOIs
Publication statusPublished - 2018
Externally publishedYes

Keywords

  • Sharing
  • Social media
  • Privacy
  • Privacy paradox
  • Privacy calculus

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