The Relative Importance of Relationships and Knowledge Flows in New Product Development*

Mette Præst Knudsen*

*Corresponding author for this work

Research output: Working paperResearch

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Abstract

The relationship and network literature has primarily focused on particular partner types e.g. buyer-supplier relationships or competitor interaction. This paper explores the relative importance of different international relationships for New Product Development processes. The paper is based on the KNOW survey1, which was carried out in 2000 in seven European countries. The analyses highlight two apparently contradictory findings, first, that relationships with customers are used most frequently at both early and late stages of the product development process, and second, that customer relationships, at the same time, have a negative impact on innovative success. Moreover, the type of knowledge exchanged in the relationship can be either complementary or supplementary in nature and the present analysis points to the importance of supplementary knowledge for innovative success
Original languageEnglish
Place of PublicationFrederiksberg
PublisherThe Link Program
Number of pages26
Publication statusPublished - 2002
Externally publishedYes
SeriesLINK Working Paper
Number2002-20

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