The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact

Louise Harder Fischer

doi:10.5220/0005662204360443

The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact

Louise Harder Fischer

IT University of Copenhagen

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

The workplace is changing rapidly and knowledge work is conducted increasingly in settings that are global, digital, flat and networked. The epicenter of value-creation are the individuals and their interactions. Unified Communication and Collaboration Technology (UC&C) supports individual interactions, collaboration and knowledge creation. The use of this technology is growing globally. In a previous study, we found that UC&C in collocated and distributed settings, produced misfits and fits between situated enacted practice-use of UC&C and the experienced productivity. We respond to the KITA 2015 call with this work-in-progress paper. We apply the IT Knowledge Artefact (ITKA)-interpretive lens from Cabitza and Locoro (2014) to a case of knowledge workers struggling with appropriation of UC&C for creating and sharing practice knowledge. We evaluate the framework - and discuss the usefulness of the lens in this specific setting. To further improve and enrich, we pose questions, aiming at contributing to the communication of valuable insights informing the design and use of future ITKAs in knowledge work.

Original language	English
Title of host publication	IC3K 2015 : Proceedings of the 7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management
Editors	Ana Fred, Jan Dietz, David Aveiro, Kecheng Liu, Joaquim Felipe
Number of pages	8
Volume	3
Place of Publication	Lisbon - Portugal
Publisher	SCITEPRESS Digital Library
Publication date	Nov 2015
Pages	436-443
ISBN (Print)	978-989-758-158-8
DOIs	https://doi.org/10.5220/0005662204360443
Publication status	Published - Nov 2015
Externally published	Yes
Event	7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Marriott Hotel, Lisbon, Portugal Duration: 12 Nov 2015 → 14 Nov 2015 Conference number: 7 http://www.ic3k.org/ http://www.insticc.org/primorisdemo/ic3k/Home.aspx

Conference

Conference	7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management
Number	7
Location	Marriott Hotel
Country/Territory	Portugal
City	Lisbon
Period	12/11/2015 → 14/11/2015
Internet address	http://www.ic3k.org/ http://www.insticc.org/primorisdemo/ic3k/Home.aspx

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Cite this

Fischer, L. H. (2015). The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact. In A. Fred, J. Dietz, D. Aveiro, K. Liu, & J. Felipe (Eds.), IC3K 2015: Proceedings of the 7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (Vol. 3, pp. 436-443). SCITEPRESS Digital Library. https://doi.org/10.5220/0005662204360443

Fischer, Louise Harder. / The Misfits in Knowledge Work : Grasping the Essence with the Lens of the IT Knowledge Artefact. IC3K 2015: Proceedings of the 7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management. editor / Ana Fred ; Jan Dietz ; David Aveiro ; Kecheng Liu ; Joaquim Felipe. Vol. 3 Lisbon - Portugal : SCITEPRESS Digital Library, 2015. pp. 436-443

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title = "The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact",

abstract = "The workplace is changing rapidly and knowledge work is conducted increasingly in settings that are global, digital, flat and networked. The epicenter of value-creation are the individuals and their interactions. Unified Communication and Collaboration Technology (UC&C) supports individual interactions, collaboration and knowledge creation. The use of this technology is growing globally. In a previous study, we found that UC&C in collocated and distributed settings, produced misfits and fits between situated enacted practice-use of UC&C and the experienced productivity. We respond to the KITA 2015 call with this work-in-progress paper. We apply the IT Knowledge Artefact (ITKA)-interpretive lens from Cabitza and Locoro (2014) to a case of knowledge workers struggling with appropriation of UC&C for creating and sharing practice knowledge. We evaluate the framework - and discuss the usefulness of the lens in this specific setting. To further improve and enrich, we pose questions, aiming at contributing to the communication of valuable insights informing the design and use of future ITKAs in knowledge work.",

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Fischer, LH 2015, The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact. in A Fred, J Dietz, D Aveiro, K Liu & J Felipe (eds), IC3K 2015: Proceedings of the 7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management. vol. 3, SCITEPRESS Digital Library, Lisbon - Portugal, pp. 436-443, 7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, Lisbon, Portugal, 12/11/2015. https://doi.org/10.5220/0005662204360443

The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact. / Fischer, Louise Harder.
IC3K 2015: Proceedings of the 7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management. ed. / Ana Fred; Jan Dietz; David Aveiro; Kecheng Liu; Joaquim Felipe. Vol. 3 Lisbon - Portugal: SCITEPRESS Digital Library, 2015. p. 436-443.

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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AB - The workplace is changing rapidly and knowledge work is conducted increasingly in settings that are global, digital, flat and networked. The epicenter of value-creation are the individuals and their interactions. Unified Communication and Collaboration Technology (UC&C) supports individual interactions, collaboration and knowledge creation. The use of this technology is growing globally. In a previous study, we found that UC&C in collocated and distributed settings, produced misfits and fits between situated enacted practice-use of UC&C and the experienced productivity. We respond to the KITA 2015 call with this work-in-progress paper. We apply the IT Knowledge Artefact (ITKA)-interpretive lens from Cabitza and Locoro (2014) to a case of knowledge workers struggling with appropriation of UC&C for creating and sharing practice knowledge. We evaluate the framework - and discuss the usefulness of the lens in this specific setting. To further improve and enrich, we pose questions, aiming at contributing to the communication of valuable insights informing the design and use of future ITKAs in knowledge work.

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Fischer LH. The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact. In Fred A, Dietz J, Aveiro D, Liu K, Felipe J, editors, IC3K 2015: Proceedings of the 7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management. Vol. 3. Lisbon - Portugal: SCITEPRESS Digital Library. 2015. p. 436-443 doi: 10.5220/0005662204360443