The Knowledge and the System: A Socio Technical View for Supporting London Black Cab Work

Silvia Elaluf-Calderwood; Carsten Sorensen

doi:10.1007/0-387-31166-1_16

The Knowledge and the System: A Socio Technical View for Supporting London Black Cab Work

Silvia Elaluf-Calderwood, Carsten Sorensen

London School of Economics and Political Science

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

This paper reflects on the socio technical implications of two different technology-based Black Cab booking systems. Potentially there is a bidirectional impact on the drivers and passengers with respect to the level of awareness needed to use the systems and how situational acts vs. planned acts impact on the context changes experienced by all users.

Original language	English
Title of host publication	Mobile Information Systems II - IFIP International Working Conference on Mobile Information Systems, MOBIS 2005
Editors	John Krogstie, Karlheinz Kautz, David Allen
Number of pages	15
Place of Publication	New York, NY
Publisher	Springer
Publication date	2005
Pages	229-243
ISBN (Print)	9780387295510, 9781441939937
ISBN (Electronic)	9780387311661
DOIs	https://doi.org/10.1007/0-387-31166-1_16
Publication status	Published - 2005
Externally published	Yes
Event	2nd IFIP TC8 Working Conference on Mobile Information Systems. MOBIS 2005 - Leeds, United Kingdom Duration: 6 Dec 2005 → 7 Dec 2005 Conference number: 2

Conference

Conference	2nd IFIP TC8 Working Conference on Mobile Information Systems. MOBIS 2005
Number	2
Country/Territory	United Kingdom
City	Leeds
Period	06/12/2005 → 07/12/2005

Series	IFIP International Federation for Information Processing
Volume	191
ISSN	1868-4238

Keywords

Booking systems
Cab
Mobile ICT
Planned acts
Situational acts

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https://dl.ifip.org/db/conf/ifip8/mobis2005/Elaluf-CalderwoodS05.pdfLicence: Unspecified

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Cite this

Elaluf-Calderwood, Silvia ; Sorensen, Carsten. / The Knowledge and the System : A Socio Technical View for Supporting London Black Cab Work. Mobile Information Systems II - IFIP International Working Conference on Mobile Information Systems, MOBIS 2005. editor / John Krogstie ; Karlheinz Kautz ; David Allen. New York, NY : Springer, 2005. pp. 229-243 (IFIP International Federation for Information Processing, Vol. 191).

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abstract = "This paper reflects on the socio technical implications of two different technology-based Black Cab booking systems. Potentially there is a bidirectional impact on the drivers and passengers with respect to the level of awareness needed to use the systems and how situational acts vs. planned acts impact on the context changes experienced by all users.",

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Elaluf-Calderwood, S & Sorensen, C 2005, The Knowledge and the System: A Socio Technical View for Supporting London Black Cab Work. in J Krogstie, K Kautz & D Allen (eds), Mobile Information Systems II - IFIP International Working Conference on Mobile Information Systems, MOBIS 2005. Springer, New York, NY, IFIP International Federation for Information Processing, vol. 191, pp. 229-243, 2nd IFIP TC8 Working Conference on Mobile Information Systems. MOBIS 2005, Leeds, United Kingdom, 06/12/2005. https://doi.org/10.1007/0-387-31166-1_16

The Knowledge and the System: A Socio Technical View for Supporting London Black Cab Work. / Elaluf-Calderwood, Silvia; Sorensen, Carsten.
Mobile Information Systems II - IFIP International Working Conference on Mobile Information Systems, MOBIS 2005. ed. / John Krogstie; Karlheinz Kautz; David Allen. New York, NY: Springer, 2005. p. 229-243 (IFIP International Federation for Information Processing, Vol. 191).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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Elaluf-Calderwood S, Sorensen C. The Knowledge and the System: A Socio Technical View for Supporting London Black Cab Work. In Krogstie J, Kautz K, Allen D, editors, Mobile Information Systems II - IFIP International Working Conference on Mobile Information Systems, MOBIS 2005. New York, NY: Springer. 2005. p. 229-243. (IFIP International Federation for Information Processing, Vol. 191). doi: 10.1007/0-387-31166-1_16