The Innovative Capabilities Of Digital Payment Platforms: A Comparative Study Of Apple Pay & Google Wallet

Erol Kazan

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

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    This study presents a model for studying the innovative capabilities of digital payment platforms in regards to open innovation integration and commercialization. We perceive digital platforms as layered modular IT artifacts, where platform governance and the configuration of platform layers impact the support for open innovation. The proposed model has been employed in a comparative case study between two digital payment platforms: Apple Pay and Google Wallet. The findings suggest that digital payment platforms make use of boundary resources to be highly integrative or integratable, which supports the intended conjoint commercialization efforts. Furthermore, the architectural design of digital platforms impacts the access to commercialization, resulting to an exclusion or inclusion strategy in accessing value opportunities. Our findings contribute to the open innovation and digital platform literature, by providing a deeper understanding how these digital platforms can be designed and configured to support open innovation.
    Original languageEnglish
    Title of host publicationProceedings of the 14th International Conference on Mobile Business, ICMB 2015
    EditorsJan Ondrus, Mark de Reuver, Sirkka Jarvenpaa
    Number of pages12
    Place of PublicationAtlanta, GA
    PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
    Publication date2015
    Article number4
    Publication statusPublished - 2015
    EventICMB 2015: The 14th International Conference on Mobile Business - Fort Worth, United States
    Duration: 12 Dec 201512 Dec 2015
    Conference number: 14


    ConferenceICMB 2015: The 14th International Conference on Mobile Business
    Country/TerritoryUnited States
    CityFort Worth
    Internet address
    SeriesInternational Conference on Mobile Business. Proceedings


    • Digital platforms
    • Open innovation
    • Payment
    • Apple Pay
    • Google Wallet

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