This paper presents a mixed-method study that explores the configuration of human resource management (HRM) systems in “narco-terrorism” environments. The quantitative analysis focuses on 204 news stories. In addition, 25 interviews were conducted with managers and HR professionals at 20 firms in Mexico to explore the direct and indirect impacts of narco-terrorism on firms. Our analysis of firms’ responses in terms of HRM systems indicate that trust of formal and informal institutions seems to shape HRM system in the focal firms. More specifically, a combination of strict employee control, an emphasis on soft-skills training and development, and a flexible work schedule seems to facilitate the building of trust in narco-terrorism contexts. It seems that the role of firms as social institutions integrate strategies, which seems to aim at avoid and manipulate the institutional constraints. Our findings highlight the importance of reinforcing values, such as trust, openness, and participation to develop a strong HRM system in violent driven environments. We examine the various effects of institutional contextual factors on the operation of HRM systems and practices.
|Place of Publication||Frederiksberg|
|Publisher||Copenhagen Business School [wp]|
|Number of pages||46|
|Publication status||Published - 2014|
|Series||CBDS Working Paper|