The Emergence of City Logistics: The Case of Copenhagen’s Citylogistik-kbh

Britta Gammelgaard, Jesper Aastrup

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


Purpose: Many city logistics projects in Europe have failed. The purpose of this article is to increase understanding of how city logistics emerge. A better understanding of the complex organizational processes with many actors and stakeholders in city logistics projects may prevent further failures.
Design/methodology/approach: Theory on organizational change is applied to capture the processes leading to emergence of city logistics. The methodology is process analysis on a single longitudinal case.
Findings: The emergence of the Copenhagen city logistics project can be understood as a change process where the city is working to change paradigm from a conventional top down regulation to a sustainable mobility paradigm. This long lasting and complex process towards improved organization of goods deliveries in the Copenhagen city center can further be understood as a teleological process where the city as the change agent communicates, involves and invites actors to participate in this process. The change is, however, slow, and a sustainable change is still not created.
Research limitations: The methodology of a single context specific case study does not make prediction possible. The study aims at understanding the social processes towards reduced congestion and greenhouse gas emissions from goods transport in inner cities.
Originality/value: By better understanding the organization processes leading to implementation of city logistics, other projects in other cities may learn from the Copenhagen case. The paper contributes to the creation of a new transport planning paradigm where stakeholders are involved.
Original languageEnglish
Title of host publicationNOFOMA 2014 Proceedings : Competitiveness through Supply Chain Management and Global Logistics
EditorsBritta Gammelgaard, Günter Prockl, Aseem Kinra, Jesper Aastrup, Peter Holm Andreasen, Hans-Joachim Schramm, Juliana Hsuan, Malek Malouf, Andreas Wieland
Place of PublicationFrederiksberg
PublisherDepartment of Operations Management, Copenhagen Business School
Publication date2014
ISBN (Print)9788799743308
Publication statusPublished - 2014
EventThe 26th NOFOMA Conference 2014: Annual Nordic Logistics Research Network Conference - Copenhagen Business School, Frederiksberg, Denmark
Duration: 11 Jun 201413 Jun 2014
Conference number: 26


ConferenceThe 26th NOFOMA Conference 2014
LocationCopenhagen Business School
OtherIncluding: Nordlog 2014, NOFOMA Doctoral Workshop
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