The Consumer Direct Services Revolution in Grocery Retailing: An Exploraty Investigation

Christoph Teller, Herbert Kotzab, David B. Grant

Research output: Contribution to journalJournal articlepeer-review

Original languageEnglish
JournalManaging Service Quality
Volume16
Issue number1
Pages (from-to)78-96
ISSN0960-4529
DOIs
Publication statusPublished - 2006

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