The Combination of QFD and PDT: The Improvement in Daily Routine Management of a Shop Floor

Leonardo Santiago, Flávio de Aguiar Araújo, Lin Chih Cheng

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

How QFD was used for assuring the quality of shop floor management in the daily routine of a manufacturing firm. Shows how QFD can help the shop floor solve the negative voice of customer by selecting the main working place of the manufacturing process.
Original languageEnglish
Title of host publicationProceedings of the International Symposium on Quality Function Deployment ISQFD'00
PublisherQFD Institute
Publication date2000
Publication statusPublished - 2000
Externally publishedYes
Event6th International Symposium on Quality Function Deployment - Novi, Michigan, United States
Duration: 1 Jun 2000 → …
Conference number: 6
http://www.qfdi.org/books/qfd_abstracts_by_year/2000.htm

Conference

Conference6th International Symposium on Quality Function Deployment
Number6
CountryUnited States
CityNovi, Michigan
Period01/06/2000 → …
Internet address

Bibliographical note

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Cite this

Santiago, L., Araújo, F. D. A., & Cheng, L. C. (2000). The Combination of QFD and PDT: The Improvement in Daily Routine Management of a Shop Floor. In Proceedings of the International Symposium on Quality Function Deployment ISQFD'00 QFD Institute.