Systemic Power, Disciplinary Agency, and Developer–Business Client Relations

Bruce Rowlands, Karlheinz Kautz

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

This paper presents Hardy’s multi-dimensional model of power and illustrates its application to the field of IS. Findings from a case study of developer—business client power relations within a large financial institution are presented. Our findings indicate that from the developers’ perspective, the client exercised near complete control, with developers unwittingly playing a cooperative but submissive role. Our study makes two principal contributions. First, we combine Hardy’s (1996) multi-dimensional power framework and the principles of Pickering’s (1995) version of disciplinary agency to propose why the developer was compliant in this scenario of power inequality. Second, we examine how a development methodology helped convey symbolic and disciplinary power. By doing so we gain rich insight into how meaning power, and the power of the system institutionalised within the methodology, can constrain the actions of developers.
Original languageEnglish
Title of host publicationProceedings of the 24th Australasian Conference on Information Systems : Information systems: Transforming the Future
EditorsHepu Deng, Craig Standing
Number of pages11
Place of PublicationMelbourne
PublisherRMIT University
Publication date2013
ISBN (Print)9780992449506
Publication statusPublished - 2013
Event24th Australasian Conference on Information Systems. ACIS 2013 - RMIT University, Melbourne, Australia
Duration: 4 Dec 20136 Dec 2013
Conference number: 24
http://www.rmit.edu.au/acis2013

Conference

Conference24th Australasian Conference on Information Systems. ACIS 2013
Number24
LocationRMIT University
CountryAustralia
CityMelbourne
Period04/12/201306/12/2013
Other<br/>
Internet address

Cite this