Sustainable Digital Change: The Case of a Municipality

Svala Gudmundsdottir*, Throstur Olaf Sigurjonsson, Eva Marín Hlynsdottir, Solrun Dia Fridriksdottir, Inga Sol Ingibjargardottir

*Corresponding author for this work

Research output: Contribution to journalJournal articleResearchpeer-review

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Abstract

This study concentrates on how change can be effectively managed within the public sector to enhance sustainability. Public institutions are vital in promoting societal well-being and must be capable of adapting to changing circumstances while embracing sustainable practices. The study discusses the importance of digital development and inclusion in the public sector, highlighting the need for organizations to adapt to a changing world and prioritize information technology and user needs. The research methodology involves qualitative research, including semi-structured interviews with employees from the city of Reykjavík, Iceland. The findings emphasize the importance of leaders and middle managers being on board and taking ownership of the digital transformation process. The study also highlights the significance of sustainability in resource management and the innovation in service provision that comes with digital transformation. Overall, the study contributes to understanding change management and digital development in the public sector and provides insights for organizations that are seeking to promote sustainability and adapt to digital advancements.
Original languageEnglish
Article number1319
JournalSustainability
Volume16
Issue number3
Number of pages13
ISSN2071-1050
DOIs
Publication statusPublished - Feb 2024

Keywords

  • Change management
  • Sustainability
  • Digital transformation
  • Societal level
  • Leadership

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