This study offers a critical look at how corporate-level language management influences front-line language practices among employees in three multinational corporations (MNCs) headquartered in Scandinavia. Based on interview and document data, we examine, firstly, what front-line practices employees use to cross language boundaries in their everyday work, and, secondly, how these practices relate to top-down language management in the case companies. Our findings show that employees are often dependent on ad hoc and informal solutions in cross- language situations, which leads us to a discussion of how a company’s language policy may be seen as both support and a barrier.
|Publication status||Published - 2017|
|Event||The 4th International Conference on Responsible Leadership 2017: Leadership Challenges that Matter - University of Pretoria, Pretoria, South Africa|
Duration: 15 Mar 2017 → 16 Mar 2017
Conference number: 4
|Conference||The 4th International Conference on Responsible Leadership 2017|
|Location||University of Pretoria|
|Period||15/03/2017 → 16/03/2017|