Abstract
This study offers a critical look at how corporate-level language management influences front-line language practices among employees in three multinational corporations (MNCs) headquartered in Scandinavia. Based on interview and document data, we examine, firstly, what front-line practices employees use to cross language boundaries in their everyday work, and, secondly, how these practices relate to top-down language management in the case companies. Our findings show that employees are often dependent on ad hoc and informal solutions in cross- language situations, which leads us to a discussion of how a company’s language policy may be seen as both support and a barrier.
Original language | English |
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Publication date | 2017 |
Publication status | Published - 2017 |
Event | The 4th International Conference on Responsible Leadership 2017: Leadership Challenges that Matter - University of Pretoria, Pretoria, South Africa Duration: 15 Mar 2017 → 16 Mar 2017 Conference number: 4 http://www.up.ac.za/en/the-albert-luthuli-centre-for-responsible-leadership/article/2263602/the-4th-international-conference-on-responsible-leadership-2017 |
Conference
Conference | The 4th International Conference on Responsible Leadership 2017 |
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Number | 4 |
Location | University of Pretoria |
Country/Territory | South Africa |
City | Pretoria |
Period | 15/03/2017 → 16/03/2017 |
Internet address |