Success of Digital Identity Infrastructure: A Grounded Model of eID Evolution Success

Fabian Walke, Till J. Winkler, Michael Le

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Abstract

Digital identities (eID) are one of the crucial building blocks of a digital infrastructure. There are major differences between countries of the European Union when it comes to the success of digital identity infrastructure, yet, we lack insights into the conditions for successful digital identity infrastructure evolution (eID evolution success). Taking the outset in a digital infrastructure perspective, we conducted 18 expert interviews in the context of the European Union with the focal case of the eID infrastructure in Germany. We used the grounded theory method to develop a model of eID evolution success. We discuss how the model can be useful to governments, practitioners and researchers alike.
Original languageEnglish
Title of host publicationProceedings of the 56th Hawaii International Conference on System Sciences
EditorsTung X. Bui
Number of pages10
Place of PublicationHonolulu
PublisherHawaii International Conference on System Sciences (HICSS)
Publication date2023
Pages1920-1929
ISBN (Electronic)9780998133164
DOIs
Publication statusPublished - 2023
Externally publishedYes
EventThe 56th Hawaii International Conference on System Sciences. HICSS 2023 - Lahaina, United States
Duration: 3 Jan 20236 Jan 2023
Conference number: 56
https://hicss.hawaii.edu/

Conference

ConferenceThe 56th Hawaii International Conference on System Sciences. HICSS 2023
Number56
Country/TerritoryUnited States
CityLahaina
Period03/01/202306/01/2023
Internet address
SeriesProceedings of the Annual Hawaii International Conference on System Sciences
ISSN1060-3425

Keywords

  • Success of eID
  • eIDAS
  • Digital identity
  • Grounded theory
  • E-government

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