Student Perspectives on Generative AI Use in Higher Education: The Automation and Augmentation of Learning

Liana Razmerita; Sarah Emilie Mortensen; Zsofia Mate-Toth; Jonathan P. Allen

doi:10.1007/978-3-031-84093-7_12

Student Perspectives on Generative AI Use in Higher Education: The Automation and Augmentation of Learning

Liana Razmerita^*, Sarah Emilie Mortensen, Zsofia Mate-Toth, Jonathan P. Allen

^*Corresponding author for this work

Department of Management, Society and Communication

University of San Francisco

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

This study explores the use of generative artificial intelligence (AI) in higher education from a student perspective. Using survey and interview data from business undergraduates on their main uses of generative AI, and their perceived benefits and drawbacks, this study explores AI use for the augmentation and automation of learning. Though students report AI uses that have the potential for both the automation of existing learning tasks, and for higher level learning and creativity augmentation, the main perceived benefits are focused on automation and immediate productivity outcomes. We conclude that the interplay between using generative AI for automation, augmentation or both is a useful lens for providing valuable insights for the responsible integration of generative AI in higher education.

Original language	English
Title of host publication	Advances in ICT Research in the Balkans : 10th Balkan Conference in Informatics, BCI 2024, Craiova, Romania, September 4-6, 2024, Proceedings
Editors	Costin Bădică, Marjan Gušev, Adrian Iftene, Mirjana Ivanović, Yannis Manolopoulos, Stelios Xinogalos
Number of pages	11
Place of Publication	Cham
Publisher	Springer
Publication date	2025
Pages	164-174
ISBN (Print)	9783031840920
ISBN (Electronic)	9783031840937
DOIs	https://doi.org/10.1007/978-3-031-84093-7_12
Publication status	Published - 2025
Event	10th Balkan Conference in Informatics - Casa Universitarilor, Craiova, Romania Duration: 4 Sept 2024 → 6 Sept 2024 Conference number: 10 https://dcti.ucv.ro/bci2024/

Conference

Conference	10th Balkan Conference in Informatics
Number	10
Location	Casa Universitarilor
Country/Territory	Romania
City	Craiova
Period	04/09/2024 → 06/09/2024
Internet address	https://dcti.ucv.ro/bci2024/

Series	Communications in Computer and Information Science
Volume	2391

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Cite this

Razmerita, L., Mortensen, S. E., Mate-Toth, Z., & Allen, J. P. (2025). Student Perspectives on Generative AI Use in Higher Education: The Automation and Augmentation of Learning. In C. Bădică, M. Gušev, A. Iftene, M. Ivanović, Y. Manolopoulos, & S. Xinogalos (Eds.), Advances in ICT Research in the Balkans : 10th Balkan Conference in Informatics, BCI 2024, Craiova, Romania, September 4-6, 2024, Proceedings (pp. 164-174). Springer. https://doi.org/10.1007/978-3-031-84093-7_12

Razmerita, Liana ; Mortensen, Sarah Emilie ; Mate-Toth, Zsofia et al. / Student Perspectives on Generative AI Use in Higher Education : The Automation and Augmentation of Learning. Advances in ICT Research in the Balkans : 10th Balkan Conference in Informatics, BCI 2024, Craiova, Romania, September 4-6, 2024, Proceedings. editor / Costin Bădică ; Marjan Gušev ; Adrian Iftene ; Mirjana Ivanović ; Yannis Manolopoulos ; Stelios Xinogalos. Cham : Springer, 2025. pp. 164-174 (Communications in Computer and Information Science, Vol. 2391).

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title = "Student Perspectives on Generative AI Use in Higher Education: The Automation and Augmentation of Learning",

abstract = "This study explores the use of generative artificial intelligence (AI) in higher education from a student perspective. Using survey and interview data from business undergraduates on their main uses of generative AI, and their perceived benefits and drawbacks, this study explores AI use for the augmentation and automation of learning. Though students report AI uses that have the potential for both the automation of existing learning tasks, and for higher level learning and creativity augmentation, the main perceived benefits are focused on automation and immediate productivity outcomes. We conclude that the interplay between using generative AI for automation, augmentation or both is a useful lens for providing valuable insights for the responsible integration of generative AI in higher education.",

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booktitle = "Advances in ICT Research in the Balkans",

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Razmerita, L, Mortensen, SE, Mate-Toth, Z & Allen, JP 2025, Student Perspectives on Generative AI Use in Higher Education: The Automation and Augmentation of Learning. in C Bădică, M Gušev, A Iftene, M Ivanović, Y Manolopoulos & S Xinogalos (eds), Advances in ICT Research in the Balkans : 10th Balkan Conference in Informatics, BCI 2024, Craiova, Romania, September 4-6, 2024, Proceedings. Springer, Cham, Communications in Computer and Information Science, vol. 2391, pp. 164-174, 10th Balkan Conference in Informatics, Craiova, Romania, 04/09/2024. https://doi.org/10.1007/978-3-031-84093-7_12

Student Perspectives on Generative AI Use in Higher Education: The Automation and Augmentation of Learning. / Razmerita, Liana; Mortensen, Sarah Emilie; Mate-Toth, Zsofia et al.
Advances in ICT Research in the Balkans : 10th Balkan Conference in Informatics, BCI 2024, Craiova, Romania, September 4-6, 2024, Proceedings. ed. / Costin Bădică; Marjan Gušev; Adrian Iftene; Mirjana Ivanović; Yannis Manolopoulos; Stelios Xinogalos. Cham: Springer, 2025. p. 164-174 (Communications in Computer and Information Science, Vol. 2391).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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AB - This study explores the use of generative artificial intelligence (AI) in higher education from a student perspective. Using survey and interview data from business undergraduates on their main uses of generative AI, and their perceived benefits and drawbacks, this study explores AI use for the augmentation and automation of learning. Though students report AI uses that have the potential for both the automation of existing learning tasks, and for higher level learning and creativity augmentation, the main perceived benefits are focused on automation and immediate productivity outcomes. We conclude that the interplay between using generative AI for automation, augmentation or both is a useful lens for providing valuable insights for the responsible integration of generative AI in higher education.

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Razmerita L, Mortensen SE, Mate-Toth Z, Allen JP. Student Perspectives on Generative AI Use in Higher Education: The Automation and Augmentation of Learning. In Bădică C, Gušev M, Iftene A, Ivanović M, Manolopoulos Y, Xinogalos S, editors, Advances in ICT Research in the Balkans : 10th Balkan Conference in Informatics, BCI 2024, Craiova, Romania, September 4-6, 2024, Proceedings. Cham: Springer. 2025. p. 164-174. (Communications in Computer and Information Science, Vol. 2391). doi: 10.1007/978-3-031-84093-7_12