Software Quality Management and Software Process Improvement in Denmark

Karlheinz Kautz, Faisal Ramzan

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    The software business is a fast growing industry sector and lack of quality has a significant consequence for society and economy. However, reports about unfinished development projects, project overrruns and system and software failures are still the rule. Software quality management (SQM) standards and software process improvement (SPI) methodologies are all promoted to solve these problems. However, little is known about how prevalent these standards and methodologies actually are. We have, therefore performed a questionnaire-based survey in the Danish software producing industry. The standards and methodologies are not known by 40% of the responding organizations. Only 36% of the enterprises use one or several of the approaches to some degree, while two thirds of the organizations that had not adopted any of the approaches had never heard about them. These and additional results about the use of standards and the problems with introducing standards are presented and discussed in detail in the paper.
    Original languageEnglish
    Title of host publicationProceedings of the 34th Annual Hawaii International Conference on System Sciences. HICSS-34
    EditorsRalph H. Sprague, Jr.
    Number of pages10
    Place of PublicationLos Alamitos, CA
    Publication date2001
    ISBN (Print)0769509819
    Publication statusPublished - 2001
    EventThe 34th Hawaii International Conference on System Sciences. HICSS 2001 - Island of Maui, Hawaii, United States
    Duration: 3 Jan 20016 Jan 2001
    Conference number: 34


    ConferenceThe 34th Hawaii International Conference on System Sciences. HICSS 2001
    CountryUnited States
    CityIsland of Maui, Hawaii

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