Social Media in Public Health Care: Impact Domain Propositions

Kim Normann Andersen, Rony Medaglia, Helle Zinner Henriksen

    Research output: Contribution to journalJournal articleResearchpeer-review

    Abstract

    This paper investigates the impacts of social media use in Danish public health care with respect to capabilities, interactions, orientations, and value distribution. Taking an exploratory approach, the paper draws on an array of quantitative and qualitative data, and puts forward four propositions: social media transform the access to health-related information for patients and general practitioners, the uptake of social media can be a cost driver rather than a cost saver, social media provide empowerment to patients, and the uptake of social media is hindered by legal and privacy concerns.
    Original languageEnglish
    JournalGovernment Information Quarterly
    Volume29
    Issue number4
    Pages (from-to)462-469
    Number of pages8
    ISSN0740-624X
    DOIs
    Publication statusPublished - 2012

    Keywords

    • Social Media
    • Web 2.0
    • e-Government
    • e-Health

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