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Snippet Commerce: A New Frontier in Digital Entrepreneurship

  • Tongji University

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

Snippet commerce—where grassroots publishers repurpose livestream recordings into short videos—has emerged as a complementary format to live commerce. While it offers low entry barriers and wide algorithmic reach, it faces challenges from content saturation and limited strategic guidance. This study examines how storytelling and branding influence viewer engagement and sales performance in snippet commerce. Drawing on Uses and Gratifications Theory, we argue that, unlike live commerce, snippet commerce relies on hedonic gratification and incidental exposure rather than deliberate evaluation. Using a mixed-methods approach, we analyze archival data from Douyin and conduct controlled experiments. Results show that storytelling significantly enhances sales by increasing engagement, while recognizable branding amplifies this effect. However, overt commercial cues may trigger psychological reactance and reduce purchase intent. These findings extend the IS literature on digital entrepreneurship and offer actionable insights for grassroots publishers seeking to optimize content strategy in the evolving short-video commerce ecosystem.
Original languageEnglish
Title of host publicationProceedings of the 46th International Conference on Information Systems (ICIS 2025) : Achieving Digital Integration in the Age of AI
EditorsVarun Grover, Tom Stafford, Rhonda Syler, Bernard Tan, Manju Ahuja, Carol Hsu, Edgar Whitley
Number of pages10
Place of PublicationAtlanta, GA
PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
Publication date2025
Article numberICIS2025-2509
Publication statusPublished - 2025
EventThe 46th International Conference on Information Systems (ICIS 2025): Achieving Digital Integration in the Age of AI - Nashville, United States
Duration: 14 Dec 202517 Dec 2025
Conference number: 46
https://icis2025.aisconferences.org/

Conference

ConferenceThe 46th International Conference on Information Systems (ICIS 2025)
Number46
Country/TerritoryUnited States
CityNashville
Period14/12/202517/12/2025
Internet address
SeriesProceedings of the International Conference on Information Systems
ISSN0000-0033

Keywords

  • Snippet commerce
  • Digital entrepreneurship
  • Storytelling
  • Branding

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