Selection Method for COTS Systems

Jonas Hedman, Bo Andersson

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


    Historically, organizations developed their information systems in-house. Today, a large portion of information systems development is based on the acquisition of pre-made information systems, so-called commercially off-the-shelf (COTS) systems. This approach for developing information systems requires new skills and methods supporting the process of evaluating and selecting information systems. This paper presents a method for selecting COTS systems. The method includes the following phases: problem framing, requirements and appraisal, and selection of systems. The idea and distinguishing feature behind the method is that improved understanding of organizational ‘ends’ or goals should govern the selection of a COTS system. This can also be expressed as a match or fit between ‘ends’ (e.g. improved organizational effectiveness) and ‘means’ (e.g. implementing COTS systems). This way of approaching the selection of COTS systems as viewing them as a ‘means’ to reach organizational ‘ends’ is different from the mainstream views of information systems development, namely the view that sees information systems development as a problem-solving process, and the underlying ontological view in other COTS selection methods, which focus on selection of functionality not reaching organizational ends.
    Original languageEnglish
    Title of host publicationCENTERIS 2014 - Conference on ENTERprise Information Systems / ProjMAN 2014 - International Conference on Project MANagement / HCIST 2014 - International Conference on Health and Social Care Information Systems and Technologies
    EditorsJoão Varajão, Manuela Cunha, Niels Bjørn-Andersen, Rodney Turner, Duminda Wijesekera, Ricardo Martinho, Rui Rijo
    Place of PublicationAmsterdam
    Publication date2014
    Publication statusPublished - 2014
    EventConference on ENTERprise Information Systems 2014 - Troia, Portugal
    Duration: 15 Oct 201417 Oct 2014
    Conference number: 6


    ConferenceConference on ENTERprise Information Systems 2014
    Internet address
    SeriesProcedia Technology

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