Abstract
Purpose: This paper examines risk mitigation for a servitizing organisation and its supply network configuration. This is an area of research that has not been adequately explored to date within a servitization context. In particular, the paper examines triadic configurations using an agency perspective.
Design/methodology/approach: An exploratory case study of a truck manufacturer and its supply network is conducted over a two year period. Data consists predominantly of semi-structured interviews, observations and workshops with the case organisation.
Findings: The findings of the study indicate that behavior-based controls, combined with information, are a key contributory factor in mitigating risk within triadic network structures.
Research limitations/implications: This research is limited to one in-depth case study, within the truck industry. Whilst this represents an appropriate approach given the exploratory nature of the study, there is a need for further empirical research across different industries.
Originality/value: Theoretical insights are gleaned through the application of agency theory as a lens to understand risk mitigation within supply networks within the context of servitization.
Design/methodology/approach: An exploratory case study of a truck manufacturer and its supply network is conducted over a two year period. Data consists predominantly of semi-structured interviews, observations and workshops with the case organisation.
Findings: The findings of the study indicate that behavior-based controls, combined with information, are a key contributory factor in mitigating risk within triadic network structures.
Research limitations/implications: This research is limited to one in-depth case study, within the truck industry. Whilst this represents an appropriate approach given the exploratory nature of the study, there is a need for further empirical research across different industries.
Originality/value: Theoretical insights are gleaned through the application of agency theory as a lens to understand risk mitigation within supply networks within the context of servitization.
| Original language | English |
|---|---|
| Title of host publication | NOFOMA 2014 Proceedings : Competitiveness through Supply Chain Management and Global Logistics |
| Editors | Britta Gammelgaard, Günter Prockl, Aseem Kinra, Jesper Aastrup, Peter Holm Andreasen, Hans-Joachim Schramm, Juliana Hsuan, Malek Malouf, Andreas Wieland |
| Place of Publication | Frederiksberg |
| Publisher | Department of Operations Management, Copenhagen Business School |
| Publication date | 2014 |
| Pages | 440-457 |
| ISBN (Print) | 9788799743308 |
| Publication status | Published - 2014 |
| Event | The 26th NOFOMA Conference 2014: Annual Nordic Logistics Research Network Conference - Copenhagen Business School, Frederiksberg, Denmark Duration: 11 Jun 2014 → 13 Jun 2014 Conference number: 26 https://conference.cbs.dk/index.php/nofoma/nofoma2014/schedConf/overview |
Conference
| Conference | The 26th NOFOMA Conference 2014 |
|---|---|
| Number | 26 |
| Location | Copenhagen Business School |
| Country/Territory | Denmark |
| City | Frederiksberg |
| Period | 11/06/2014 → 13/06/2014 |
| Other | Including: Nordlog 2014, NOFOMA Doctoral Workshop |
| Internet address |