Rethinking Affordances For Next-generation Information Systems

Annamina Rieder, Fumi Kurihara, Ioanna Constantiou

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Abstract

Next-generation information systems (IS) are characterized by dynamic, opaque, and interdependent properties that fundamentally affect users’ interactions with and the outcomes of using the IS. We propose a framework for next-generation IS affordances by conducting a critical realist study set in the context of mobile app-based dating platforms. Based on 80 interviews with users of Tinder and Bumble, we find the dynamic properties of dating apps and the interdependencies between users lead to uncertainty with feature use and affordance actualization. Thus, aside from mere affordance actualization, users engage with “supporting actions” such as anticipation and guesstimation.
Original languageEnglish
Title of host publicationECIS 2024 TREOS
EditorsAriana Polyviou, Dov Te’eni, Manuel Trenz
Number of pages3
Place of PublicationAtlanta, GA
PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
Publication date2024
Article number18
Publication statusPublished - 2024
EventThe 32nd European Conference on Information Systems: People First: Constructing Digital Futures Together - Coral Beach Hotel & Resort, Paphos, Cyprus
Duration: 13 Jun 202419 Jun 2024
Conference number: 32
https://ecis2024.eu/

Conference

ConferenceThe 32nd European Conference on Information Systems
Number32
LocationCoral Beach Hotel & Resort
Country/TerritoryCyprus
CityPaphos
Period13/06/202419/06/2024
Internet address

Keywords

  • Affordance
  • Interdependence
  • Dating platform
  • Qualitative

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