Relationship Functions and Customer Trust as Value Creators in Relationships

A Conceptual Model and Empirical Findings for the Creation of Customer Value

Achim Walter, Katharina Hölzle, Thomas Ritter

    Research output: Contribution to conferencePaperResearch

    Original languageEnglish
    Publication date2002
    Publication statusPublished - 2002
    EventThe 18th International Conference on Industrial Marketing and Purchasing - Dijon, France
    Duration: 5 Sep 20027 Sep 2002
    Conference number: 18

    Conference

    ConferenceThe 18th International Conference on Industrial Marketing and Purchasing
    Number18
    CountryFrance
    CityDijon
    Period05/09/200207/09/2002

    Cite this

    Walter, A., Hölzle, K., & Ritter, T. (2002). Relationship Functions and Customer Trust as Value Creators in Relationships: A Conceptual Model and Empirical Findings for the Creation of Customer Value. Paper presented at The 18th International Conference on Industrial Marketing and Purchasing, Dijon, France.
    Walter, Achim ; Hölzle, Katharina ; Ritter, Thomas. / Relationship Functions and Customer Trust as Value Creators in Relationships : A Conceptual Model and Empirical Findings for the Creation of Customer Value. Paper presented at The 18th International Conference on Industrial Marketing and Purchasing, Dijon, France.
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    title = "Relationship Functions and Customer Trust as Value Creators in Relationships: A Conceptual Model and Empirical Findings for the Creation of Customer Value",
    keywords = "Virksomhedssamarbejde, Kunderelationer, Tillid, Virksomhedens v{\ae}rdiskabelse, Leverand{\o}rsamarbejde",
    author = "Achim Walter and Katharina H{\"o}lzle and Thomas Ritter",
    note = "Opstilling: 658.169 wal L{\o}be nr.: 030973 Sider: 30; null ; Conference date: 05-09-2002 Through 07-09-2002",
    year = "2002",
    language = "English",

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    Relationship Functions and Customer Trust as Value Creators in Relationships : A Conceptual Model and Empirical Findings for the Creation of Customer Value. / Walter, Achim; Hölzle, Katharina; Ritter, Thomas.

    2002. Paper presented at The 18th International Conference on Industrial Marketing and Purchasing, Dijon, France.

    Research output: Contribution to conferencePaperResearch

    TY - CONF

    T1 - Relationship Functions and Customer Trust as Value Creators in Relationships

    T2 - A Conceptual Model and Empirical Findings for the Creation of Customer Value

    AU - Walter, Achim

    AU - Hölzle, Katharina

    AU - Ritter, Thomas

    N1 - Opstilling: 658.169 wal Løbe nr.: 030973 Sider: 30

    PY - 2002

    Y1 - 2002

    KW - Virksomhedssamarbejde

    KW - Kunderelationer

    KW - Tillid

    KW - Virksomhedens værdiskabelse

    KW - Leverandørsamarbejde

    M3 - Paper

    ER -

    Walter A, Hölzle K, Ritter T. Relationship Functions and Customer Trust as Value Creators in Relationships: A Conceptual Model and Empirical Findings for the Creation of Customer Value. 2002. Paper presented at The 18th International Conference on Industrial Marketing and Purchasing, Dijon, France.