Regulation as Rhetoric: A Post-Bureaucratic Strategy for Regulation

Karen Boll, Csaba Györy

Research output: Contribution to conferenceConference abstract for conferenceResearchpeer-review

Abstract

This paper analyses the way regulatory agencies strategically use public ‘rhetoric’ and ‘management of appearance’ to strengthen their regulation. It reports a comparative study of the Securities and Exchange Commission (SEC) which is the US federal securities regulator and the Danish Tax and Customs Administration (SKAT) which is the national tax regulator in Denmark. SEC operates in a US context where the agency fights to get trust, while SKAT operates in a context where high trust in public agencies is a basic condition. We argue, however, that despite the radically different institutional environment, these two agencies apply strategies that appear to be strikingly similar, and these similarities are worth investigating not despite, but exactly because of the differing political and social environment.
We track recent shifts in organizational practice at these two agencies and argue that both engage reflectively in image promotion which serves two purposes: establishing and maintaining legitimacy in a particular social and political environment and producing compliance. Further, we argue that this regulation is a form of ‘post-bureaucratic’ regulation in which compliance is achieved by skilled management of public appearance.
This paper analyses the way regulatory agencies strategically use public ‘rhetoric’ and ‘management of appearance’ to strengthen their regulation. It reports a comparative study of the Securities and Exchange Commission (SEC) which is the US federal securities regulator and the Danish Tax and Customs Administration (SKAT) which is the national tax regulator in Denmark. SEC operates in a US context where the agency fights to get trust, while SKAT operates in a context where high trust in public agencies is a basic condition. We argue, however, that despite the radically different institutional environment, these two agencies apply strategies that appear to be strikingly similar, and these similarities are worth investigating not despite, but exactly because of the differing political and social environment.
We track recent shifts in organizational practice at these two agencies and argue that both engage reflectively in image promotion which serves two purposes: establishing and maintaining legitimacy in a particular social and political environment and producing compliance. Further, we argue that this regulation is a form of ‘post-bureaucratic’ regulation in which compliance is achieved by skilled management of public appearance.

Workshop

WorkshopThe Second Workshop on the Analysis of Bureaucracy in Society
Number2
CountryNorway
CityOslo
Period01/12/201402/12/2014

Cite this

Boll, K., & Györy, C. (2014). Regulation as Rhetoric: A Post-Bureaucratic Strategy for Regulation. Abstract from The Second Workshop on the Analysis of Bureaucracy in Society, Oslo, Norway.
Boll, Karen ; Györy, Csaba. / Regulation as Rhetoric : A Post-Bureaucratic Strategy for Regulation. Abstract from The Second Workshop on the Analysis of Bureaucracy in Society, Oslo, Norway.1 p.
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abstract = "This paper analyses the way regulatory agencies strategically use public ‘rhetoric’ and ‘management of appearance’ to strengthen their regulation. It reports a comparative study of the Securities and Exchange Commission (SEC) which is the US federal securities regulator and the Danish Tax and Customs Administration (SKAT) which is the national tax regulator in Denmark. SEC operates in a US context where the agency fights to get trust, while SKAT operates in a context where high trust in public agencies is a basic condition. We argue, however, that despite the radically different institutional environment, these two agencies apply strategies that appear to be strikingly similar, and these similarities are worth investigating not despite, but exactly because of the differing political and social environment.We track recent shifts in organizational practice at these two agencies and argue that both engage reflectively in image promotion which serves two purposes: establishing and maintaining legitimacy in a particular social and political environment and producing compliance. Further, we argue that this regulation is a form of ‘post-bureaucratic’ regulation in which compliance is achieved by skilled management of public appearance.",
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Boll, K & Györy, C 2014, 'Regulation as Rhetoric: A Post-Bureaucratic Strategy for Regulation', Oslo, Norway, 01/12/2014 - 02/12/2014, .

Regulation as Rhetoric : A Post-Bureaucratic Strategy for Regulation. / Boll, Karen; Györy, Csaba.

2014. Abstract from The Second Workshop on the Analysis of Bureaucracy in Society, Oslo, Norway.

Research output: Contribution to conferenceConference abstract for conferenceResearchpeer-review

TY - ABST

T1 - Regulation as Rhetoric

T2 - A Post-Bureaucratic Strategy for Regulation

AU - Boll,Karen

AU - Györy,Csaba

PY - 2014

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N2 - This paper analyses the way regulatory agencies strategically use public ‘rhetoric’ and ‘management of appearance’ to strengthen their regulation. It reports a comparative study of the Securities and Exchange Commission (SEC) which is the US federal securities regulator and the Danish Tax and Customs Administration (SKAT) which is the national tax regulator in Denmark. SEC operates in a US context where the agency fights to get trust, while SKAT operates in a context where high trust in public agencies is a basic condition. We argue, however, that despite the radically different institutional environment, these two agencies apply strategies that appear to be strikingly similar, and these similarities are worth investigating not despite, but exactly because of the differing political and social environment.We track recent shifts in organizational practice at these two agencies and argue that both engage reflectively in image promotion which serves two purposes: establishing and maintaining legitimacy in a particular social and political environment and producing compliance. Further, we argue that this regulation is a form of ‘post-bureaucratic’ regulation in which compliance is achieved by skilled management of public appearance.

AB - This paper analyses the way regulatory agencies strategically use public ‘rhetoric’ and ‘management of appearance’ to strengthen their regulation. It reports a comparative study of the Securities and Exchange Commission (SEC) which is the US federal securities regulator and the Danish Tax and Customs Administration (SKAT) which is the national tax regulator in Denmark. SEC operates in a US context where the agency fights to get trust, while SKAT operates in a context where high trust in public agencies is a basic condition. We argue, however, that despite the radically different institutional environment, these two agencies apply strategies that appear to be strikingly similar, and these similarities are worth investigating not despite, but exactly because of the differing political and social environment.We track recent shifts in organizational practice at these two agencies and argue that both engage reflectively in image promotion which serves two purposes: establishing and maintaining legitimacy in a particular social and political environment and producing compliance. Further, we argue that this regulation is a form of ‘post-bureaucratic’ regulation in which compliance is achieved by skilled management of public appearance.

M3 - Conference abstract for conference

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Boll K, Györy C. Regulation as Rhetoric: A Post-Bureaucratic Strategy for Regulation. 2014. Abstract from The Second Workshop on the Analysis of Bureaucracy in Society, Oslo, Norway.