TY - BOOK
T1 - Public Bureaucracy and Digital Transformation
T2 - Structures, Practices and Values
AU - Grøn, Caroline Howard
AU - Møller, Anne Mette
PY - 2024
Y1 - 2024
N2 - This book assesses how digitalization of public organizations affects their bureaucratic structure and features. Drawing on rich ethnographic data from two highly digitalized government agencies in Denmark, it analyses how digitalization both enhances and distorts fundamental characteristics of Weberian bureaucracy, including division of labour, hierarchy, rules and programmability, and bureaucratic discretion. The book also examines the ways in which digitalization influences demands on employees’ and managers’ expertise and relationships with other organizational actors, and demonstrates the implications of digitalization for the enactment of public bureaucratic values such as legality, transparency, accountability, and responsiveness. In doing so, it provides an analysis of the opportunities and challenges facing public bureaucracies in the digital age. Above all, the book offers a nuanced understanding of how digital transformation reshapes the public bureaucracy, and thereby one of the foundation stones on which our societies stand.
AB - This book assesses how digitalization of public organizations affects their bureaucratic structure and features. Drawing on rich ethnographic data from two highly digitalized government agencies in Denmark, it analyses how digitalization both enhances and distorts fundamental characteristics of Weberian bureaucracy, including division of labour, hierarchy, rules and programmability, and bureaucratic discretion. The book also examines the ways in which digitalization influences demands on employees’ and managers’ expertise and relationships with other organizational actors, and demonstrates the implications of digitalization for the enactment of public bureaucratic values such as legality, transparency, accountability, and responsiveness. In doing so, it provides an analysis of the opportunities and challenges facing public bureaucracies in the digital age. Above all, the book offers a nuanced understanding of how digital transformation reshapes the public bureaucracy, and thereby one of the foundation stones on which our societies stand.
KW - Digital transformation
KW - Public bureaucracy
KW - E-leadership
KW - Public administration
KW - Digitalization
KW - Organization
KW - Public organizations
KW - Digital transformation
KW - Public bureaucracy
KW - E-leadership
KW - Public administration
KW - Digitalization
KW - Organization
KW - Public organizations
U2 - 10.1007/978-3-031-67864-6
DO - 10.1007/978-3-031-67864-6
M3 - Book
SN - 9783031678639
T3 - Governance and Public Management
BT - Public Bureaucracy and Digital Transformation
PB - Palgrave Macmillan
CY - Cham
ER -